Office Experience Manager

Office Experience Manager - New York City

Company Overview:

Good Apple is a highly specialized media and measurement agency. We develop impactful, people-first paid media strategies for brands that care to make a difference in the pharma and retail space. Good Apple prides itself on the core values of Unstoppable Momentum, Pathfinding, Always Growing, Heart First, and Intense Inner Drive. We are looking for a proactive and organized Office Experience Manager to ensure our NYC office runs smoothly, engages and elevates our NY based staff, and supports the People Team.

Position Overview:

Good Apple is seeking a dedicated and versatile Office Experience Manager to oversee the daily operations of our New York City office. This role will be pivotal in creating a welcoming and efficient environment for our employees, clients, and partners. The Office Experience Manager will act as a handle a variety of tasks including operational duties, receptionist duties, deliveries, food orders, event planning, HR administrative support, and acting as the main point of contact for the NYC office location.

Responsibilities:

• Office Operations:
  • Serve as the primary point of contact for all office-related needs, proactively addressing issues and ensuring a smooth and efficient workflow.
  • Manage vendor relationships specific to office operations (e.g., catering, IT support, cleaning services), negotiating contracts and ensuring high-quality service delivery within budget.
  • Oversee office supplies and equipment, implementing efficient inventory management systems to ensure availability and cost-effectiveness.
  • Manage and maintain the physical office space, ensuring a well-organized, aesthetically pleasing, and functional environment that aligns with Good Apple’s brand and culture.
• HR Administrative Support:
  • Assist with HR administrative tasks including: tracking performance review submissions, organizing HR meetings & trainings, managing platform access.
  • Coordinate travel and other logistics related to conference attendance, client meetings, and company off-sites for attending employees.
  • Maintain accurate and up-to-date org charts to ensure proper team reporting structure and total company visibility.
  • Contribute to special projects and initiatives as assigned by the HR leads.
• Receptionist Duties:
  • Greet and direct visitors, ensuring a professional and welcoming reception area.
  • Answer and manage incoming calls, taking messages and directing inquiries appropriately.
  • Handle mail and deliveries, ensuring timely distribution.
• Logistics and Support:
  • Coordinate food orders for meetings and events.
  • Manage incoming and outgoing deliveries.
• Event Planning Support:
  • Assist with planning and executing office events, meetings, and internal initiatives, fostering a positive and collaborative company culture.
• NYC Office Point of Contact:
  • Act as the go-to person for all inquiries and needs related to the New York City office.

Qualifications:

• Bachelor's degree in Business Administration, or a related field with a GPA of 3.0 or higher OR equivalent work experience. 
• Experience or working knowledge of Excel; Google Docs, Sheets, & Slides.
• Excellent communication skills, both written and verbal.
• Highly organized with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Flexible, adaptable, and able to thrive in a dynamic and fast-paced work environment.
• Experience with receptionist duties, vendor management, and event planning is a plus.
• Relentless in their ability to make things happen while exhibiting deep care for each person who walks through the door.