Patient Accounts Clerk (Temp)

Job Title:  Patient Accounts Clerk

Qualifications Include:  High School Diploma or GED; Computer and typing skills;   Organization skills; Submitting to and passing successfully a criminal records check and a drug screening test.

Hours:  Monday through Friday, 8:00 am until 4:30 pm.  Different hours may be required with the job or may be adjusted by Supervisor.

This position reports to the Regional Patient Accounts Coordinator.

Summary of Job Duties:  The Patient Accounts Clerk will be responsible for processing billing documents and submitting bills to the appropriate payers.
 

Essential Duties and Responsibilities: 

• Review all billing documents for accuracy.
• Return those documents that are incorrect for correction and maintain a log of when and who those documents were returned to.  Follow ups may be required.
• Billings will be submitted accurately and timely to the appropriate vendors monthly.  Including self-pay statements.
• Appropriate follow-ups will be completed on unpaid billings.
• Filing will be maintained in a timely manner.
• Maintain knowledge of the Billing Manual Procedures and changes made throughout the year.
• Maintain knowledge of specific vendor requirements for billing, such as Medicaid, Medicare, Insurance, and Contracts.
• Provide appropriate information to consumers and staff without breeching confidentiality in a courteous manner.
• Other duties may be assigned as needed.

Required Job Skills:

• Oral and written communication skills.
• Keyboarding and Computer skills.
• Computer Program skills (Microsoft Word, Excel, etc.)
• Good organizational skills.
• Ability to exercise good judgment, tact, diplomacy and compassion.
• Ability to complete job tasks in a timely fashion.
• Ability to get along with diverse personalities and maintain effective working relationships.
   

Patient Accounts Clerk
Job Description
Page 2

Physical Demands and Work Environment: 

• The physical demands required to successfully perform this job include being able to push, pull, stoop, bend, stand, walk and lift up to 20 pounds.  Reasonable accommodations will be made to enable the individual with disabilities to perform these essential functions.
• The employee will normally work indoors at the Corbin Regional Office but may on occasion be required to work outside or at another location if necessary.  The noise level in the work environment is mild to moderate.
• The position may require duties to include routine or reasonably anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials.
• Hours of work are structured 7.5 or 8.0 hour blocks of time but may be subject to irregular and/or flexible hours based on needs or demands.
• Participation in annual training regarding infection control and safety in the environment including hazardous waste and blood borne pathogens will be required.
• All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potential dangerous situations including when police need to be summoned.

Required Job Performance: 

• Successful Performance Evaluation on an annual basis.  A Performance Improvement Plan will be initiated on all employees who have a negative performance evaluation.  An employee will be terminated if the Performance Improvement Plan is viewed as unsuccessful after 2 attempts.