Peer Outreach Liaison (Hybrid)

Peer Outreach Liaison – NCI-IDD

Part-time | Hybrid | Flexible Schedule | Paid Training Provided

About the Role

Vital Research is seeking individuals with lived experience of intellectual or developmental disabilities (IDD) to join our team as hybrid, temporary Peer Outreach Liaisons. This role combines both in-person and remote responsibilities. You will use your experience and voice to encourage individuals and families to participate in the National Core Indicators – Intellectual and Developmental Disabilities (NCI-IDD) surveys, starting with in-person training on October 21 and continuing through approximately April 2026. Your outreach and support will help ensure that people with IDD and their families are represented in research that informs services and policies nationwide.

This is more than just a job, it’s an opportunity to share your voice, connect with others, and make a difference in your community. Learn more about the project by visiting the link below:

• National Core Indicators – Intellectual and Developmental Disabilities (NCI-IDD)

Key Responsibilities

• Respond to voicemails from individuals and families, returning calls based on their needs.


• Encourage individuals with IDD and their guardians/families to participate in surveys.


• Make proactive outreach calls to uncontacted individuals to encourage survey participation and schedule interviews.


• Escalate questions you cannot answer to the Research Coordinator (RC).


• Provide feedback to the project team on outreach strategies and participant experiences.


• Schedule interviews for a set block of hours each week on behalf of interviewers.


• Accurately enter outreach notes and scheduling details into Salesforce (training provided).

Qualifications

• Lived experience of intellectual or developmental disabilities (personally or as a caregiver).

• Interest in supporting peers and families to share their voices and experiences.


• Ability to engage with individuals and families by phone in a friendly, respectful, and supportive manner, demonstrating adaptability and encouragement.


• Ability to work independently, manage time, and follow up on calls.


• Basic computer skills (training on Salesforce and project systems will be provided).


• Reliability and professionalism in representing the project.

Preferred Skills (Not Required)

• Previous experience in outreach, peer support, or advocacy.


• Experience using Microsoft Teams, Zoom, or similar platforms.

We Offer:

• Inclusive, supportive work environment with training and ongoing guidance.

• Flexible scheduling within assigned outreach hours.


• An opportunity to make a meaningful impact by helping individuals and families with IDD have their voices heard.


• A supportive, inclusive team environment that values lived experience.

Compensation

• $22-24 per hour DOE


• 5-10 hours per week, depending on project needs
  

We understand that many individuals with intellectual or developmental disabilities (IDD) may also receive benefits such as SSI, SSDI, or Medical Assistance. These programs often have income and asset limits, which can affect monthly benefits.

To support you, we will help structure your pay to work with your benefits and connect you with certified benefit coaches for guidance, ensuring your earnings do not impact them. Our goal is to offer meaningful, paid work while keeping your benefits safe.

How to Apply

Please submit your application by September 30, 2025. If you require assistance completing the application or prefer a different format, contact us at [email protected].

We are an equal opportunity employer and celebrate diversity in all its forms. This role supports the use of job coaches and ongoing employment supports, with duties scaled to current skill levels and complemented by ongoing training.