PMO Project Manager

10+ years of project management experience leading and managing complex initiatives

Strong experience in data analysis and reporting to support executive decision-making

Strong experience applying project management methodologies aligned with PMBOK, preferably Waterfall or Kanban

Proficient experience using the ServiceNow platform for project, portfolio, or workflow management

Proficient experience with the Microsoft Office Suite, including Excel, PowerPoint, and Word

Advise and guide executive-level stakeholders using industry standards and best practices within the assigned area of specialization

Consult with leadership to define business needs or problems and determine appropriate evaluation approaches

Conduct research, studies, audits, and surveys to gather qualitative and quantitative data

Analyze data to identify obstacles, risks, and improvement opportunities across portfolios and initiatives

Develop and recommend business and technical solutions, including process changes, alternative methods, or service redesigns

Provide strategic recommendations and decision support to senior leaders and department heads

Apply project management methodologies (PMBOK), with emphasis on Waterfall and Kanban approaches

Produce clear, executive-level reports, dashboards, and presentations using Excel and PowerPoint

Utilize ServiceNow to support portfolio tracking, reporting, and workflow management

Mentor and provide guidance to staff and leadership on portfolio, process, and governance best practices

Operate independently as a self-starter while maintaining strong attention to detail and accountability