Principal Experience Designer (Hybrid)

Our client, a world
leader in biotechnology, is looking for a “Principal Experience
Designer” based out of South San Francisco, CA (Hybrid).

Job Duration: Long
Term Contract (Possibility Of Extension)

Company Benefits: Medical, Dental,
Vision, Paid Sick leave, 401K

Summary:

Client’s Digital Experience team is redefining how patients and customers
engage with healthcare through AI -driven innovation, omnichannel strategy, and
human -centered design. We are seeking a Principal Experience Designer to lead
UX/UI and customer experience strategy across high -impact digital products.
This role is both strategic and hands -on—shaping product vision, elevating
design standards, and mentoring the next generation of designers.

Responsibilities:

• Drive the UX/UI and CX
  design strategy for key digital products within the CX Suite.
  
• Translate user needs
  and business priorities into intuitive, high -performing digital experiences.
  
• Lead design vision,
  standards, experimentation, and innovation workstreams.
  
• Collaborate with
  cross -functional partners (Engineering, Analytics, Business Product Owners) to
  build aligned product roadmaps.
  
• Present and evangelize
  UX/CX strategy with senior leaders and stakeholders.
  
• Define user needs,
  prioritize features, and set measurable experience KPIs.
  
• Oversee end -to -end
  design execution—from research through delivery.
  
• Mentor junior designers
  and cultivate a culture of design excellence.
  
• Ensure compliance with
  healthcare regulations in partnership with Legal, Privacy & Compliance
  teams.
  

Qualifications:

• Bachelor’s degree in
  business, design, technology, or related field.
  
• 10+ years of
  experience, with at least 7 years in UX, product design, or experience design.
  
• Proven ability to lead
  full product lifecycle (vision → roadmap → execution → measurement).
  
• Strong stakeholder
  management and cross -functional alignment skills.
  
• Experience working in
  agile environments.
  
• Excellent communication
  and influencing skills.
  
• Ability to thrive in
  ambiguity and drive innovation.
  
  

If interested, please
send us your updated resume at

[email protected]/[email protected]