Print Production

My Company support several nationally-known clients and have access to a variety of jobs on an ongoing basis, and I'd look forward to an opportunity to work with you in the future. If you know of anyone who you could recommend that would be interested in this position, please let me know. 

 Print Production

Tampa, FL 33624

12+ Months Contract

Monday to Friday 8:00am to 5:00pm

• Customer Support Rep. primary duties:
  
  Handle Print Job Inquiries: Assist customers with questions about printing services, materials, formats, and turnaround times.
  
  Provide Quotes and Estimates: Generate accurate pricing based on job specifications like paper type, quantity, color, and finishing.
  
  Process Orders: Enter and manage print orders, ensuring all specifications are correctly captured.
  
  Coordinate with Production: Communicate customer requirements to the vendor and monitor job progress.
  
  Resolve Print Issues: Address concerns related to print quality, delays, or order discrepancies.
  
  Track Shipments and Deliveries: Provide updates on order status and coordinate delivery logistics.
  
  Maintain Customer Records: Keep detailed records of past orders, preferences, and communications.
  
  Educate Customers: Explain printing options, file requirements (e.g., bleed, resolution), and best practices.
  
  Support File Submission: Guide customers through uploading artwork and ensure files meet print-ready standards.

Able to lift upto 50lbs