Project Lead

Job description

·        Client is seeking resources to support the development and delivery of a formal Proposal to solicit competitive proposals for Incarcerated Person Communication Services (IPCS). The Department intends to competitively procure a modern, secure, and affordable suite of communication and digital services for incarcerated individuals.

·        At a high level, the resources will assist with the development of proposal components, refine functional and technical requirements, assist with procurement strategy which is market-aligned, and help assure the client is well positioned to complete the work process.

Deliverable #1: Assist with Solicitation Package Development

·        Review existing IPCS service documentation and draft requirements.

·        Facilitate working sessions to confirm and refine business, functional, technical, and compliance requirements.

·        Meet with client’s staff to understand client’s specific requirements and rules.

·        Ensure alignment with compliance mandates (e.g., Martha Wright-Reed Act).

·        Provide walkthroughs and feedback sessions for stakeholders.

·        Assist staff in drafting proposal components, which align with contracting requirements, such as Background and Vision, Functional and Non-functional Requirements, Technical Requirements, Statement of Work, Response Templates, Cost Proposal Format, and Evaluation Criteria.

Deliverable #2: Market and Sourcing Strategy Advisory

·        Advise on approach, landscape, and industry best practices.

·        Identify innovative delivery models.

·        Provide benchmarking insights on pricing models and SLA frameworks.

Deliverable #3: Assist with Evaluation and Selection Planning

·        Support in defining the evaluation process.

·        Draft evaluation considerations to be used as a guide for staff scoring and demo scripts.

·        Support client’s staff for communications (e.g., Q&A sessions).

Deliverable #4: Implementation Readiness Support

·        Identify critical success factors and risks.

·        Provide governance, resource planning, and management recommendations.

Future Phases Tasks and Deliverables

To be determined – scope of future phases will come at the completion of Phase 1 but could include services such as Independent Verification and Validation (IV&V) work.

Desired Qualifications

·        Proven experience working with Correctional agencies incarcerated person communication systems which include Network infrastructure to support electronic devices, electronic devices at no cost to IP, (usage fees apply), Content including Movies, Music, e-books, Audio books, Games, News feeds, DOC related content, electronic messaging, Access to Financial information, Video visits, Phones, TRS (Telecommunications Relay Services), Kiosk Services, Business processes, and data exchanges

·        Familiarity with secure facility constraints and incarcerated population needs.

·        Understanding of the Martha Wright-Reed Act and FCC mandates.

·        Experience aligning proposal with public procurement and compliance standards.

·        Experience creating SOWs, requirements, templates, evaluation criteria, and pricing models.

·        Awareness of IPCS landscape and sourcing strategies.

·        Insight into differentiation, pricing trends, and technology innovations.

·        Ability to lead requirement workshops and collaborate across departments.

·        Skilled in engaging procurement, legal, IT, and operations stakeholders.

·        Experience in readiness planning for technology in corrections or public safety.

·        Capable of guiding governance, data integration, resources management, and training.

·        Understanding of facility infrastructure needs and secure system design.

·        Familiarity with content filtering, system auditing, and secure data handling.

·        Ability to define SLAs and metrics aligned with IPCS success.

·        Experience in performance-based contracting and QA planning.