Project Lead

1.        REQUIREMENTS:  Vendor must provide a resource with the following:

1.1.        Minimum Years of Experience, Skills, and Qualifications

1.1.1.        4+yrs of experience responding to and resolving operational support tickets with limited supervision.

1.1.2.         Ability to prioritize, escalate, document, and communicate issue resolution status effectively with technical and business stakeholders.

1.1.3.        Experience collaborating with vendors to diagnose and resolve SQL performance issues, including analysis of nightly process runtimes.

1.1.4.        Demonstrated ability to translate business unit requests into actionable technical tasks and maintain enhancement tracking aligned with business goals.

1.1.5.        Experience leading or coordinating server migrations, firewall rule changes, penetration testing, and deployment activities.

1.1.6.        Experience preparing CAB documentation and managing release and deployment logistics.

1.1.7.        Strong documentation skills, including development of job aids, training materials, and operational procedures.

1.1.8.        Technical and Modernization Skills – 4+ years of experience supporting or leading Java‑based applications in an enterprise environment.

1.1.9.        Experience working with workflow, rules, or business process automation solutions, including support for evaluation or transition from proprietary platforms to alternative solutions.

1.1.10.     Experience using version control systems such as GitHub or similar tools to support collaborative development, code reviews, and release coordination.

1.1.11.     Experience leveraging modern development productivity tools, including AI‑assisted or automated tools, to support code development, testing, documentation, or analysis.

1.1.12.     Working knowledge of relational database platforms, including Oracle and Microsoft SQL Server.

1.2.        Preferred Skills and Qualifications

1.2.1.        Experience supporting application modernization or technology refresh initiatives in a production environment.

1.2.2.        Familiarity with open‑source frameworks or platforms used within Java‑based solutions.

1.2.3.        Experience working in environments utilizing DevOps or CI/CD practices to support application releases.

1.2.4.        Strong collaboration skills when working with business stakeholders to translate operational workflows into technical requirements.

1.2.5.        Experience supporting large, business‑critical systems with operational, performance, and reliability requirements.

1.2.6.        On‑site collaboration experience with ROW or similar business units.