Project Technician II Onsite (Las Vegas, NV)

Project Delivery 

• Install, configure, and support hardware, software, and network infrastructure as part of client project engagements. 


• Execute technical tasks for projects including, but not limited to, server deployments, workstation rollouts, network equipment installations, cloud migrations, and security solutions. 


• Perform structured testing and validation of installed solutions to ensure they meet project requirements and client expectations. 


• Collaborate with Project Managers to understand scope, timelines, and deliverables. 

Client Onsite Support 

• Travel to client locations to perform technical work, resolve deployment issues, and provide end-user guidance during project cutovers. 


• Represent the company professionally and build strong rapport with client stakeholders. 


• Provide clear communication on project status, challenges, and progress while onsite. 

Office-Based Project Work 

• Prepare and stage equipment prior to onsite deployment. 


• Document all technical steps, configurations, and outcomes in the company’s project management system. 


• Assist with post-project support and handoff to the Managed Services team. 

Collaboration & Documentation

• Work closely with senior project engineers for escalations and guidance on complex issues. 


• Maintain accurate project documentation, including network diagrams, configuration notes, and asset inventories.


• Follow established best practices, change management, and quality assurance procedures. 

• 3+ years of experience in IT support or project delivery, preferably in a Managed Services Provider environment. 


• Strong technical skills in Microsoft 365, Windows Server, Active Directory, networking (LAN/WAN, VLANs, firewall configuration), and endpoint deployment. 


• Familiarity with virtualization platforms (VMware, Hyper-V) and cloud technologies (Azure, AWS). 


• Experience with Immybot 


• Excellent troubleshooting skills across hardware, software, and networking. 


• Strong customer service orientation with the ability to explain technical concepts to non-technical users. 


• Ability to work independently and manage time effectively while balancing multiple projects. 


• Willingness to travel to client sites (local and occasionally regional). 

Preferred Qualifications 

• Relevant certifications such as CompTIA Network+, CompTIA Server+, Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Azure Fundamentals, or equivalent. 


• Experience with PSA/RMM tools (e.g., ConnectWise, Automate, Immybot). 


• Prior experience working in a fast-paced MSP environment with multiple concurrent client projects. 

• Medical Insurance Plan


• Dental & Vision


• Life Insurance 


• Disability Coverage


• Paid Time Off (starts at 15 days per year)


• Maternity/Paternity Leave


• Paid US Holiday


• Retirement Plan


• Salary Advancement/Loan


• Health & Wellness Program


• Company-paid training and certification


• Supplemental Life Insurance (Employee-paid)


• Supplemental Health Plans (Employee-paid)

You have the option to speed up your application process by following the one-step approach below or simply Submit Application by filling out the form (Apply for This Job). Then, someone from our team will reach out to you as soon as possible: