QA Analyst (Contractor Indiana)

About Smarkets

Smarkets is a modern betting exchange and sportsbook combining cutting-edge technology with a commitment to transparency and fair value. Since 2010, we've facilitated over £29 billion in trades across sports, politics, and current events. Now expanding into the U.S. market, our goal is to disrupt the traditional betting industry by offering best-in-class odds, a superior customer experience, and technology-first solutions.

Your Mission

As a QA Analyst Contractor, you'll play a key role in ensuring the quality and performance of our Smarkets and BetSBK platforms as we launch and grow in Indiana.

Your mission is to:

• Rigorously test key user journeys to identify bugs, usability issues, and friction points.

• Provide detailed, actionable feedback to help take our product from 70% readiness to 100% market-fit.

• Ensure a smooth, compliant, and engaging user experience that supports strong customer retention and revenue growth in the Indiana market.

What You’ll Be Working On

• Conduct functional and usability testing of our U.S. (Indiana) experience across web and mobile apps.

• Test core customer journeys:

  • Landing → Sign-up

  • Sign-up → Login

  • Promo Opt-in → Deposit

  • Deposit → Bet Placement → Cashout → Withdrawal

  • Customer Support & KYC Flows

• Document all issues with clear reproduction steps, screenshots, and recordings (where applicable).

• Join live testing sessions with the Product team.

• Provide a full QA report in English, including usability feedback, bug reports, and improvement recommendations.

• Verify fixes and validate product readiness.

About You

• Must be physically located in Indiana for testing geolocation compliance.

• No existing Smarkets/SBK account.

• Familiarity with U.S. sports betting regulations preferred.

• Detail-oriented with QA testing experience for web and mobile platforms (gaming or betting a plus).

• Analytical thinker with strong documentation skills.

• Comfortable participating in remote live walkthroughs.
  

Timeline & Compensation

• Approx. 18 hours over 6 weeks (around 3 hours per week).

• Hourly rate (to be agreed).

• Remote role with flexible working hours.

Our Values

• Push to win

• Make others better

• Give a shit

• Be a pro

• Bring the energy