Application Administrator

Job Title: Application Administrator

Location: Remote

Contract 

Req ID: SR-5241102 

The scope of the proposed services will include the following:

• Oversee the installation, administration, configuration and support of applications.
• Coordinate enhancement, modifications or upgrades with users, developers, business analysts, infrastructure teams, governance groups, and change management teams with a goal of aligning testing processes.
• Produce documentation related to the provisioning, maintenance and support of the system.
• Initiate roll-back procedures and information related to validation and components.
• Provide training to new users and take the lead when troubleshooting system problems.

Expertise and/or relevant experience in the following areas are mandatory:

• 3+ years’ experience implementing Records and Information Management systems (RIM)

Expertise and/or relevant experience in the following areas are desirable but not mandatory:

• Experience in providing technical support and troubleshooting for RIM applications.
• Experience with integrating RIM applications with other enterprise systems.
• Familiarity with system administration tasks, including system configuration and performance monitoring.
• Applicants should have a general understanding and experience with the following  components or similar technologies: Case Foundation (workflow), Content Manager (document repository), and Enterprise Records Foundation (retention management).

All your information will be kept confidential according to EEO guidelines.