COSTA - SHOP ATTENDANT

ISMIRA Agency actively recruiting for positions SHOP ATTENDANT for COSTA CRUISES!

Shop Attendant - is accountable for achieving individual sales goals and ensuring optimal guest experience by building lasting relationships. The role is also accountable for continuous learning of product knowledge and professional representation of brands, execution of our selling ceremonies and operating processes. Working under direct supervision, the Costa Shop Attendant spends most of the time in one or more retail shops interacting with guests and contributing to team effectiveness. As a company Ambassador provides an inspirational example of leadership in line with Culture Essentials and W.I.D.E.R. Values.

Conditions:

• Free food and accommodation on board
• First joining ticket is provided by company
• Medical insurance provided during the work contract
• Contract 6-8 months, followed by 2 months vacation
• Activities for crew
  
• Opportunity to save money and travel while working
• Meet new friends from all over the world
• Great chance to show yourself and build a career

Responsibilities:

• Delivering brand service strategies and supports product initiatives.
• Contributing to upholding the visual display of all products in accordance with visual standards and guidelines.
• Maintaining selling floor presentations and restocking as needed.
• Maintaining merchandise and operational standards within assigned departments, including replenishment and housekeeping (set up/take down).
• Maintaining neat and organized understock and stock room/locker.
• Completing stock count daily and perpetual inventory activities.
• Maintaining security standards within the store to ensuring safety of customers, colleagues, and merchandise.
• Performing other duties to meet business needs, as assigned.
• Learning about the guest and excites them about upcoming experiences of interest.
• Inspiring the guest to indulge in a memory from their dream vacation by creating a lasting positive impression including the purchase and the retail shops.
• Seeking knowledge to understand the overall itinerary, guest shopping decisions and fashion trends.
• Clearly communicating (both verbally and in writing) ideas, information, proposals, instructions, issues using appropriate tone and language.
• Providing an excellent customer experience through the most attentive customer service.
• Providing an informed and accurate response about products offered reflecting a commitment to the guest.
• Working as a team player and partnering with fellow employees, fostering open and constructive communication, and contributing to a positive working environment.
• Completing required training in the expected time frame and participating in ongoing learning opportunities.
• Utilizing retail systems (POS) and procedures to enhance selling efficiencies and transactions.
• Performing daily opening and closing procedures and being responsible for end of day point of sale audit.

Requirements:

• Minimum 19 years old
• Good level of English and Russian
• Knowledge of any additional European language is an advantage ( Italian, French, German, Spanish, Portuguese, Chinese)
• Minimum 1 year of Direct Sales experience.
• Ability to initiate conversation and establish relationships with customers
• Good administrative skills.
• Work with international team members.
• Tattoos are allowed (except offensive and facial)

Nationalities that we process: 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇷🇺

Last updated: June 7, 2024

If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:

https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions