Patient Liaison Officer

Job Title: Patient Liaison Officer

Office Location: (Remote working)

Pay: £13 - £14 per hour

Duration: Temporary ongoing

Hours/Days: Monday- Friday 9am-5pm

This role supports a ADHD services team, playing a key part in the application and diagnosis process for patients. Ideal candidates will have medical administrative experience, strong communication and organisational skills, and a proactive approach. Ideally experienced working in neurodivergent services and an up-to-date DBS.

Responsibilities:

• Answering phone queries and providing support to patients
• Responding to patient enquiries via email in a timely and professional manner
• Sending ADHD application questionnaires to patients using internal systems
• Registering new patients on the internal database
• Finalising reports and distributing results to both patients and their GPs
• Assisting with the coordination and management of consultant rotas

Required Skills & Experience:

• Proven experience in medical administration
• A valid and up-to-date DBS certificate
• Previous experience in neurodivergent or mental health services is highly desirable
• Tech-savvy with the ability to learn new systems quickly
• Strong customer service and communication skills
• Excellent written communication
• Highly organised and proactive in approach
• Comfortable working in a fast-paced environment

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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