Retail Sales- Ski Shop

Type: Seasonal, Part-Time

Application Period: Open

Duration: Winter Season (November - April)

SUMMARY/OBJECTIVE

Are you ready to be part of an exciting winter season at Spirit Mountain Recreation Area? We are looking for motivated individuals to join our team as a Ski Shop Attendant/Cashier. This role is perfect for those who thrive in a dynamic environment and have a passion for delivering excellent guest service. As Ski Shop Attendant, you will be responsible for retail sales and providing exceptional service at our shop.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct retail sales using our point-of-sale system, organizing and cleaning the shop, providing detailed information about products and various Spirit Mountain facilities questions, and efficiently managing transactions.
• Check in and out cash banks each day and conduct appropriate reconciliation with honesty and integrity.
• Perform regular inventory checks and adjustments on retail.
• Help guests be appropriately dressed for the Outdoors and provide detailed information about base layers and staying warm.
• Share the stoke with guests which includes engaging in their excitement, calming nerves, and being friendly as a guest experience provider.
• Uphold a high standard of service, cleanliness, and safety in all areas of operation.
• Assist and guide less experienced staff, promoting a culture of safety, efficiency, and guest satisfaction.
• Resolve guest inquiries and issues with professionalism, courtesy, and a solution-oriented approach.
• Coordinate with other departments to ensure smooth operations during peak times.

PERKS:

• $1 Ski Pass after meeting 30 days or 4 consecutive shifts of employment.
• Perk Passes for discounts for friends and family and $50 seasonal pass for your dependents (please note this is for those with eligible dependents).
• 30% discount on food during working hours.
• Overtime eligible and flexible hours.
• Fun culture, experiences, and memories!

CORE VALUES

• Safety: Our top priority for employees and guests.

• Customer Service: Dedication to friendly and positive guest interactions.

• Respect: Foundation for teamwork and success.

• Honest Communication: Essential for addressing challenges.

• Best Effort: Expected consistently from all team members.

• Humor: Encouraged to foster an enjoyable workplace.

• Proprietary Interest: Treat the facility with care and responsibility.

• Integrity: Fundamental to all actions and interactions.

Application Instructions

For new hires, apply to this post by submitting your application online or in person at Spirit Mountain Recreation Area. For returning employees, please see the rehire posting. Please note that while applications are being accepted now, hiring will not begin until October. If you have any questions or need further considerations, please email [email protected]. We look forward to reviewing your application and welcoming you to our team for the winter season!

MINIMUM QUALIFICATIONS

• Previous retail experience.
• Strong ability to interact with guests; customer service experience is highly desired.
• Physical ability to engage in tasks requiring standing, lifting, or bending.
• POS experience, cash handling, and counting experience.
• Flexibility to work varied shifts, including nights and weekends.
• Minimum age of 18 years.
• Familiarity with ticket sales or rental operations is preferred.

PHYSICAL REQUIREMENTS

• Must be able to be on your feet, lifting, bending and stooping for extended periods of time.
• Must be able lift to 25 pounds.