Job Description - Seasonal Front Desk/Receptionist
Seasonal Front Desk/Receptionist (January–April)
Overview: We are seeking a friendly, organized, and customer-focused Front Desk/Receptionist to support our firm during our busy season (January through April). This role plays an important part in creating a positive first impression for clients, while also providing administrative support to our tax and accounting teams.
This seasonal role also has the potential to transition into full-time employment for the right candidate.
Responsibilities: Client Experience & Front Desk
Greet clients, visitors, and vendors in a professional and welcoming manner
Facilitate conference room scheduling and ensure spaces are prepared to enhance the client experience
Update and maintain digital welcome signage and lobby displays
Provide high-touch customer service to remote and in-person clients
Office Operations & Administrative Support
Answer and direct incoming phone calls; take messages as needed
Handle incoming mail, document drop-offs, and packages; manage outgoing mail and shipments
Prepare and organize client intake forms and paperwork
Assist with scanning, copying, filing, and maintaining accurate record keeping
Support tax season operations such as processing client documents and tracking submissions (client tax forms, 8879s, engagement letters, AR payments)
Maintain cleanliness and organization of the lobby, reception area, and shared spaces. Track and order supplies when needed.
Provide general administrative support to the firm as assigned
Qualifications:
Prior receptionist or administrative experience preferred (experience in accounting or professional services is a plus but not required)
Strong communication and customer service skills
Professional demeanor and ability to maintain confidentiality
Comfortable with phones and basic office equipment
Proficiency with Microsoft Office (Outlook, Word, Excel); experience with document management systems a plus
Ability to manage multiple tasks, stay organized, and work in a fast-paced environment
Details:
Seasonal role: January–April (busy tax season)
Potential for full-time employment: Dependent on performance and firm needs
Schedule: Monday–Friday, 8:30 AM – 4:30 PM
Work location: On-site at our main office in Fort Wright
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