Seasonal Outside Operations

OUTSIDE OPERATIONS ATTENDANT

Overview:  This position is responsible for delivering an exceptional golf experience to members and guests with the use of the Kingsmill Resort Service Standards. This position reports to the Director of Golf Operations and Professional Staff.

Responsibilities:

• Golf Cart staging, stocking, towing, cleaning and preparing carts for daily play and storage


• Directing and assisting guests to golf shop, starter, practice range and first tee


• Performing practice range services


• Tagging and cleaning golf clubs before placing in storage


• Provide members and guests club cleaning post-round


• Assisting with cart maintenance responsibilities


• Starts players, monitors the pace of play and shuttles players as required


• Maintains facility cleanliness in all storage and guest areas of the golf operations


• Adhering to policies and procedures and service standards


• Distributing and keeping rental sets clean and in proper order


• Communicating pertinent information with fellow staff and Professional Staff


• Providing exceptional customer service


• Assisting with event/tournament set-up


• Assisting Professional Staff with other duties as assigned

Qualifications:

• Ability to be courteous and friendly to members and guests and providing exceptional customer service with the ability to develop relationships


• Possess basic knowledge of services provided by Kingsmill Resort


• Must have professional presentation and strong customer service skills


• Must have the ability to communicate with guests and respond to questions about the course in a friendly manner possessing a knowledge of golf


• Ability to operate a golf cart, four-wheel drive jeep and driving range picker


• Ability to lift, push, pull or carry 90 pounds, stand, bend, stoop and to withstand a range of outside weather conditions (heat/cold, rain/snow, etc. including prolonged exposure to sunlight for up to eight hour shift


• Possess the physical stamina to perform the duties of the job to include the ability to lift, push, pull or carry up to 90 pounds, stand, walk, stoop, reach, bend at waist and perform repetitive hand, wrist and foot action, and withstand a range of outside weather conditions (heat/cold, rain/snow, etc.) as well as prolonged exposure to sunlight for 8 hour shift.


• Valid State Drivers’ License


• Ability to work days, nights, weekends, holidays


• Ability to operate a golf cart and driving range picker