Seasonal Server

Job Title: Server
Department: Service-Casino or Service-Cycle Room
Reports to: Food & Beverage Manager
FLSA: Hourly, Non-Exempt
Salary: $20.00-21.00 + seasonal bonus

Saddle & Cycle Club is a prestigious private club known for its impeccable service, luxurious amenities, and vibrant community. With a legacy spanning over a century, we offer an unparalleled experience. We are currently seeking a Director of Facilities to join our team and be part of an esteemed organization dedicated to providing exceptional experiences to our Members and their Guests. 

JOB SUMMARY
The Server provides table service to members and guests by taking orders for food and beverages, delivering orders to the table, and ensuring that members have a pleasant dining experience.

ESSENTIAL DUTIES & RESPONSIBILITIES 

• Greet members as they are seated at the table; ensure the table is clean and that utensils, napkins, and other needs have been provided conforming to the standards of excellence for quality, professionalism, and friendliness
• Distribute food and wine menus and answer questions
• Fill glasses with iced water and suggest menu items
• Place orders with the kitchen; inform cooks about any special cooking instructions
• Efficiently serve food and drinks in a friendly and courteous manner, offer suggestions on daily specials and wine selections
• Ensure that food is prepared correctly and to members’ satisfaction; return incorrect or improperly cooked orders to the kitchen
• Remove soiled dishes; clear tables after each course and reset them with appropriate silverware
• Prepare members’ checks and collects payments; handle all member charges and credit card charges as prescribed by standard operating procedures
• Collect plates and clear the table as members finish their meals
• Advise the manager of any complaints as soon as they occur 
• Assist with other tasks such as cleaning the dining area, breakdown of displays or side stations, and preparing silverware and condiments
• All other duties as assigned and not outlined above

Competencies:

• Customer service skills with a friendly and welcoming approach
• Professional attitude and high standard of dress and presentation
• Excellent interpersonal and communication skills
• Well-organized with the ability to take and place food and beverage orders accurately
• Excellent knowledge of food, wines, and spirits 
• Ability to operate point-of-sale systems including printing and closing checks
• Basic math Skills include the ability to count, add, subtract, multiply, and divide
• Knowledge of and ability to perform required roles during emergency situations

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Education and/or Experience:
High School Diploma; minimum 1 year comparable food and beverage service experienced in Club or fine dining environment preferred. Must be at least 21 years old to serve alcoholic beverages. 

Language Skills:
Ability to effectively read, analyze, and interpret reports and business correspondence. Ability to effective present information and respond to questions from  Members, Guests, Vendors, Managers, and Team Members.    

Mathematical Skills: 
Ability to work with basic mathematical concepts such as probability, division, addition, subtraction, and multiplication.   

Reasoning Ability: 
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   

PHYSICAL DEMANDS  
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the Team Member is regularly required to stand, walk, and talk or hear. The Team Member frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and climb or balance.  The Team Member is occasionally required to sit and taste or smell.  The Team Member may occasionally lift and/or move up to ten (10) pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  

WORK ENVIRONMENT 
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

While performing the duties of this job, the Team Member may be exposed to outside weather conditions. The Employee is regularly exposed to stairs and the noise level in the work environment is usually moderate.  

NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job. The employee will be required to follow any other instructions and to perform and complete any other job-related duties requested.

ACKNOWLEDGMENT 
By applying I acknowledge that I have reviewed and understand the above job description in its entirety and I can successfully fulfill each duty or task with or without an accommodation. I also acknowledge that the Club retains the right to change this job description at any time.