Senior Human Factors Engineering Consultant

Location: Remote, United States only. Will require traveling to Tucson, AZ. 
Employment Type: Full-time or part-time contract (W2 or C2C).
Duration: 12 months. Possibility of renewal depending on personal performance and business needs.
Rate: $60 - $70/hr W-2 hourly. 
Hours: 20-30 hours a week. 
Requirements: must be authorized to work legally in the US without sponsorship, now or in the future.

About Us
Concord isn't your typical consulting firm; we are an execution company with a passion for making things happen. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize their product offerings through seamless integration, optimization, and activation of technology and data.

We are purpose-built, merging the industry’s top specialty companies to amplify our Innovation Capabilities in analytics & AI, data management & engineering, UX and digital experience, and technical platform integration, automation & security engineering.

About the Role
We are seeking a Senior Human Factors Engineering Consultant who combines deep expertise in medical device usability with an entrepreneurial, ownership-driven mindset. You will play a critical role in shaping the next generation of diagnostic medical devices—leading human factors strategy, anticipating user risks and needs, and driving solutions from concept through verification.

As a senior member of the team, you won’t just execute studies; you will own the usability engineering vision, identify what needs to happen before being asked, and translate complex insights into clear recommendations that influence product, engineering, and leadership teams.

This role is ideal for someone who thrives in ambiguity, moves quickly from insight to action, and takes full responsibility for outcomes.

What You’ll Be Doing

• Own the usability engineering roadmap across the product lifecycle, from early discovery to market release.
• Anticipate user needs, risks, and system-level implications before issues arise.
• Define the vision, strategy, and priorities for human factors activities and communicate them across cross-functional teams.

• Lead the creation and maintenance of Usability Engineering Files in accordance with IEC 62366 and FDA Human Factors guidance.
• Identify user profiles, tasks, critical use scenarios, usability risks, and system requirements.
• Translate user needs, UX research insights, clinical workflows, and business needs into actionable HFE requirements.

• Independently plan, design, and execute formative and summative usability studies (hardware, software, or integrated systems).
• Manage external vendors and ensure high-quality execution, documentation, and data integrity.
• Analyze behavioral and physiological data to uncover deep insights that drive product decisions.

• Champion usability, safety, accessibility, and quality across R&D, Engineering, UX, Clinical, Regulatory, and Marketing.
• Facilitate workshops with customers, clinical partners, and internal teams to capture system-level insights and drive alignment.
• Proactively identify gaps, propose solutions, and push initiatives forward with minimal supervision.

• Serve as a subject matter expert for Human Factors Engineering within the organization.
• Mentor and guide junior team members on methodology, study design, analysis, and professional development.
• Present insights and recommendations persuasively to technical and non-technical audiences, including leadership.

What We’re Looking For

• 10+ years of applied Human Factors Engineering experience in the medical device or healthcare technology industry.
• Demonstrated ability to own the Human Factors Engineering strategy on complex products, anticipating challenges, proposing solutions, and driving execution.
• Deep knowledge of IEC 62366, FDA HFE guidance, risk management (ISO 14971), and Design Controls.
• Strong experience with digital product usability (software, apps, integrated systems).
• Proven experience planning, conducting, and documenting both formative and summative usability studies.
• Ability to manage multiple projects simultaneously, prioritize effectively, and maintain timelines.
• Skills in stakeholder coordination and vendor management for usability studies.
• Experience developing training materials and improving related workflows.
• Familiarity with UX research or interaction design methods and the ability to influence early-stage design.
• Strong workshop facilitation skills and experience collaborating with customers, clinicians, and multi-disciplinary teams.
• Exceptional verbal and written communication skills.
• A proactive mindset with the ability to work autonomously, handle ambiguity, and deliver high-quality outcomes.
• An advanced degree in Human Factors, Cognitive Psychology, Biomedical Engineering, or related fields is a plus.
• Experience with diagnostic devices, point-of-care systems, or integrated hardware–software medical products.

What We Offer (W-2 Employment)

• Health, Dental, and Vision Insurance - Comprehensive coverage to support your overall well-being.
• Employer Contributions to Health Savings Accounts (HSA) - For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
• Flexible Spending Accounts (FSA) - Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
• Disability Insurance - Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer.
• Life and AD&D Insurance - Employer-provided coverage of with options for additional voluntary coverage.
• Employee Assistance Program (EAP) - Support for legal, financial, and personal challenges. 
• 401(k) Retirement Savings - 1% employer match. 
• Career Growth Opportunities - Pathways for advancement and skill development.
• Team Engagement Activities - Regular team-building events and company-sponsored activities to foster collaboration and connection.

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Concord is an execution partner helping organizations drive digital transformation, modernization, and scalable technology solutions. We deliver results that solve real business challenges. We operate globally and are growing fast, shaping the future of technology. Join a team trusted by top companies to drive strategic growth and operational excellence!