Senior Manager, Contract Management - Supplier Management Office

Hiring Manager: Jamaal Clay

Internal Recruiter: Bailey Frazier

Job Level: M4

The role:

SoFi’s Senior Manager, Contract Management will be a position within SoFi’s first line of defense Supplier Management Office. 

This role will report to the Director, Contract Management in the Supplier Management Office and will be responsible for helping drive success for the enterprise-wide third-party contract management strategy aligned with organizational goals and regulatory requirements. Your role is critical for ensuring supplier contract compliance across our third-party ecosystem. You will provide expert guidance and be instrumental in the building of a robust 1LOD Supplier Contract Lifecycle Management (CLM) framework and collaborate with cross-functional teams including legal, procurement, privacy, compliance, information security and third party risk management to ensure accuracy of contractual terms and regulatory requirements.

What you’ll do:

• Be instrumental in the execution of the Contract Lifecycle Management (CLM) framework and standards, aligning with enterprise risk management goals and regulatory requirements. 


• Work to develop and enhance SMO contract management capabilities, including contract compliance oversight, Service Level Agreement (SLA) enforcement, and contract renewal protocols to strengthen controls and compliance.


• Work to streamline contract management processes and business requirements for technology integration to enhance efficiency, reduce redundancies, and improve supplier risk assessments and monitoring.


• Identify, assess, and mitigate risks associated with third-party suppliers, focusing on creating robust control environments within the 1LOD framework.


• Work closely with the Director, Contract Management, and collaborate with 2LOD TPRM and other internal stakeholders to ensure cohesive risk management practices.


• Assist in the creation of third-party contract lifecycle management standards and procedures for the 1LOD to ensure clarity, compliance, and operational effectiveness.


• Provide training and guidance to internal teams on 1LOD contract lifecycle management, promoting a risk awareness and compliance culture. Serve as a subject matter expert regarding TPRM for contract owners and supplier relationship owners.


• Assist in the development and tracking of key performance indicators (KPIs) for 1LOD contract lifecycle management to ensure the program's effectiveness and continuous improvement, reporting on progress to senior management and stakeholders.


• Be instrumental in the review and negotiations of contract renewals including negotiating terms and pricing to better align for future success. 

What you’ll need:

• Bachelor’s degree; advanced degree preferred.


• Minimum of 5 years of experience drafting, reviewing, and negotiating commercial contracts.


• Experience in procurement strategy, including planning, sourcing, and solutioning. 


• Experience creating contract templates and managing contract databases.


• Knowledge of the strategic sourcing procurement and third party risk management lifecycle and standard processes. 


• Demonstrated understanding of OCC/FRB regulations and other relevant standards of procurement and third-party risk management.


• Proven ability to develop procurement and contract management policies and procedures to lead process improvement initiatives.


• Strong leadership skills with the ability to guide and motivate teams towards achieving operational excellence.


• Excellent communication, negotiation, and relationship management skills, with a track record of effective collaboration across various levels of an organization.


• Experience in project management and the ability to manage multiple priorities in a fast-paced environment.