Technical Writer

Job Title: Technical Writer III
(Digital Accessibility & Compliance)

Position Overview

An enterprise technology services organization is seeking an experienced
Technical Writer to support initiatives focused on reviewing, remediating, and
maintaining published documents and web content in compliance with WCAG 2.1 AA
accessibility standards and applicable organizational policies.

This role partners closely with business leaders and cross -functional
teams to establish sustainable best practices for digital accessibility, drive
remediation efforts, and enable long -term compliance through training and
governance. The Technical Writer III will serve as both a content expert and
accessibility advocate, helping ensure that public -facing and internal
materials meet accessibility standards while remaining clear, accurate, and
user -focused.

The position includes regular stakeholder collaboration to track
progress, remove obstacles, and prioritize work. The role works closely with
web administrators, digital teams, forms analysts, and accessibility review
groups to ensure timely and consistent compliance across platforms.

Job Scope & Responsibilities

• Review, update,
  and maintain documents and web -published content to meet WCAG 2.1 AA
  accessibility standards and internal policies.
  
• Establish and
  document best practices for ongoing accessibility compliance across
  published materials and web content.
  
• Lead
  remediation efforts to address identified accessibility gaps, prioritizing
  work based on risk, impact, and organizational needs.
  
• Collaborate
  with business managers and cross -functional teams in recurring planning
  and status meetings to track progress, remove barriers, and align
  priorities.
  
• Partner with
  web administrators, digital content teams, forms analysts, and
  accessibility review teams to ensure coordinated and timely delivery.
  
• Produce
  high -quality technical content, including operational documentation,
  reports, guidance materials, and web content that supports business
  operations and communications.
  
• Train program
  and business staff on accessibility best practices, tools, and standards
  to support long -term compliance.
  
• Develop,
  enhance, and maintain user and technical documentation for multiple
  applications and platforms.
  
• Create and
  manage documentation libraries, templates, and version -controlled
  repositories to ensure consistency and proper access.
  
• Ensure
  terminology, formatting, and messaging remain consistent across all
  written materials.
  
• Research and
  fulfill documentation service requests while providing accurate status
  updates and time reporting.
  
• Compose and
  edit a wide range of technical materials, including manuals, bulletins,
  publications, training materials, and special reports.
  
• Coordinate with
  designers and stakeholders on document layout, graphics, and
  accessibility -compliant formatting.
  
• Support
  publication efforts, including review, editing, and preparation of
  materials for digital release or public distribution.
  
• Mentor or guide
  other contributors in documentation standards, accessibility practices,
  and quality expectations as needed.
  

Requirements

• At least 4
  years of professional experience as a technical writer producing
  documentation and web content for business or technical audiences.
  
• A minimum of 2
  years of experience reviewing existing documentation against defined
  standards, documenting accessibility gaps, and prioritizing remediation
  efforts.
  
• At least 1 year
  of experience leading or mentoring teams in the implementation of documentation
  standards, including development and delivery of related training
  materials.
  
• A minimum of 1
  year of hands -on experience working on projects with a
  dedicated focus on ADA and WCAG 2.1 AA compliance.
  
• At least 1 year
  of experience using accessibility tools commonly associated with technical
  writing, such as Microsoft Office accessibility checkers, Adobe
  accessibility tools, or equivalent platforms.
  
• Demonstrated
  knowledge of accessibility guidelines, digital content standards, and
  usability principles.
  
• Strong ability
  to organize complex information and present it clearly in a logical,
  user -focused structure.
  
• Excellent
  written and verbal communication skills, with the ability to collaborate
  effectively in a team environment.
  
• Experience
  managing multiple documentation efforts simultaneously while meeting
  quality and compliance standards.
  

Vital Tech Solutions is an Equal Opportunity Affirmative
Action employer. We prohibit discrimination in decisions concerning
recruitment, hiring, compensation, benefits promotions, training, termination
or any other condition of employment or career development.

All applicants will be considered for employment without
attention to race, color, religion, sex, sexual orientation, gender identity,
marital status, national origin, veteran status, disability status or any other
legally protected status.