TEMP - Financial Aid Representative

 The Financial Aid Administrator evaluates the financial needs of current and prospective students and parents regarding financial aid eligibility, the various Title IV programs available, and reviews documents to process for award delivery while providing quality customer service.

• Advises students and parents about financial aid eligibility, federal aid programs, application process and procedures, and financial need in accordance with Title IV Federal regulations.
• Assists the Admissions Team with prospective students by pre-qualifying potential students based on Title IV information accessed through NSLDS.
• Conducts financial needs analysis, determines eligibility for Title IV Federal Aid programs, based on clock-hour methodology. Utilizes and updates database with awards and scheduled disbursements in conjunction with third-party servicer.
• Ensures that awarded financial aid is packaged and disbursements scheduled in accordance with Title IV regulations.
• Performs verification as set by the Department of Education to ensure data accuracy. Counsels students and parents on changes to financial aid awards.
• Provides direction to students on how to resolve conflicting information on the ISIR.
• Reviews appeal documents for accuracy and completeness prior to submission to third-party servicer.
• Coordinates with Admissions counselors to provide an effective and seamless student recruitment, entry, and enrollment process.
• Performs exit interviews and loan counseling to students upon graduation.
• Works with Sr. FA Administrator and  Chief Operating Officer to proactively manage timely disbursements in line with Satisfactory Academic Progress requirements.
• Maintains all required documentation for compliance.
• May assist students in developing and implementing realistic financial budgets and determine available options.

•  Previous Financial Aid Experience – 1-2 years of experience minimally 
• Customer Service experience – 1-2 years of experience minimally