Temporary Case Manager

About CRC: CRC's mission is to help our neighbors create paths to healthy food, stable homes and safe relationships. We do this through a variety of programs including emergency assistance, domestic violence emergency shelter, counseling, housing stability and access to food. Community Resource Center is widely recognized as the primary provider of social services and domestic violence programs in coastal North County San Diego, serving more than 7,200 people each year.

Essential Functions and Responsibilities: 

• Answer the domestic violence hotline and conduct hotline telephone screenings with potential participants; assess immediate needs and assist with appropriate shelter placement/referral.


• Provide as-needed crisis intervention, emergency assistance and associated support services to domestic violence survivors in emergency shelter and transitional housing programs, and community.


• Maintain caseload of six clients within emergency shelter and transitional housing programs, providing ongoing support and weekly case management sessions.


• Perform advocacy on behalf of participants when needed with outside service providers.


• Accompany participants to court/legal appointments to act as an advocate when requested/necessary and provide a legal case plan.


• Document participant and collateral contacts in a timely manner.


• Adhere to ethical practice standards and comply with CRC policies and procedures.


• Work in collaboration with all members of the program staff.


• Assist with the facilitation of psycho-educational groups for program participants when requested.


• Other duties as assigned.
  

Requirements: 

• Bilingual (English/Spanish) preferred.


• Some human service experience, especially case management and crisis intervention; homeless intervention, mental health, or domestic violence.


• Bachelor’s Degree in Social Work, Psychology, Sociology, or a social service-related field.


• State certified 40-hour Domestic Violence Counselor training or complete within 90 days of hire. 


• MS Office proficiency: ability to learn the Homeless Management Information System (HMIS) Efforts to Outcomes (ETO).


• Ability to work flexible hours, including evening, weekend and holiday shifts on occasion.


• Ability to prioritize tasks and meet deadlines.


• Must have access to reliable transportation and the ability to work report to work in person, five days per week.

Physical requirements: 

• Primarily sedentary with intermittent standing, walking, bending, and stair climbing.


• Occasional light lifting and carrying of objects weighing up to 25 lbs.


• Ability to work in a standard office environment at a computer, including repetitive use of a keyboard and mouse.

This position is full-time, non-exempt, and is paid according to federal and state laws. Candidates selected for hire are required to undergo a TB screening and LiveScan background screening.