Temporary Service Dispatcher & Customer Service Coordinator

Job Title:
Temporary Service Dispatcher & Customer Service Coordinator
(Approximately 4–7 Month Assignment)

📍 Location: San Diego, CA (On-site)
💼 Employment Type: Full-Time, Temporary
🕒 Schedule: Monday–Friday, 7:30am–4:30pm

Company Overview – ZED Electric

ZED Electric is a thriving electrical service company based in San Diego, known for integrity, craftsmanship, and a commitment to exceptional customer experiences. We foster a positive, growth-driven work culture where every team member is valued.

Job Summary

We’re seeking a Temporary Service Dispatcher & Customer Service Coordinator to support our operations team during an employee leave period. This role is full-time and expected to last approximately 4–7 months, with the possibility of extension depending on business needs.

You will work closely with our Operations Manager, handling inbound service requests, dispatching technicians, coordinating schedules, and ensuring smooth customer interactions. This is a key position at the center of our daily operations.

Key Responsibilities

• Professionally handle incoming calls and customer inquiries

• Schedule and dispatch service technicians using ServiceTitan

• Support the Operations Manager with administrative and executive tasks

• Communicate clearly with clients, technicians, and vendors

• Maintain accurate job notes and service documentation

• Monitor daily workflow and adjust dispatch as needed

• Track technician progress for efficiency and schedule adherence

• Conduct customer follow-ups for scheduling or service updates

• Assist with office coordination or executive admin support as needed

• Maintain a calm, positive, solution-focused attitude in a fast-paced environment

Preferred Qualifications

• 2+ years experience in dispatch, CSR, call center, or office coordination

• Experience in electrical, plumbing, HVAC, or other trades strongly preferred

• College education preferred

• Excellent written and verbal communication skills

• Highly organized and able to multitask effectively

• Experience with ServiceTitan or similar software is a plus

• Tech-savvy with iPhones, Google Workspace, and scheduling tools

• Strong problem-solving skills and a hospitality mindset

Compensation & Benefits

💵 Pay: $28–$31/hour, depending on experience

Temporary employees are eligible for:

• Paid Sick Leave

• Paid Holidays (if they fall during the assignment)

• Access to training and development while employed

How to Apply

📲 Apply at www.zedelectric.com/careers and attach your resume.
💻 Learn more about our company at www.zedelectric.com

Keywords (for Search Visibility)

Temporary Dispatcher, Temp CSR, Scheduling Coordinator, Customer Service, Admin, Office Coordinator, Executive Assistant, Client Care, Field Service, Electrical, Trades, ServiceTitan, Fast-Paced Environment, Problem Solver, Coordinator, Customer Experience