Virtual Sales Agent IC

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

To create revenue for the company by engaging Nonowners via 90-minute virtual tour (video conference) to create opportunity to sell timeshare week(s) to prospects. The ideal candidate is a self-starter with strong communication skills, a customer-focused mindset, and the ability to meet or exceed sales targets in a fast-paced environment.

To perform this job successfully, an individual must be able to perform each essential duties and responsibilities satisfactorily. Additionally, the person must possess and adhere to the following core company values:

• Integrity
• Passion
• Work Ethic

Essential duties and responsibilities

• Engage prospects who have stayed at a Westgate location resort (i.e. renters, exchangers, owner referrals who toured and did not buy or did not tour) and VOA members (Used & Expired) via video conference to present a 90-minute timeshare sales presentation.

• Proficiency with CRM systems and virtual communication tools (e.g., Zoom, Slack, Salesforce)

• Build and maintain strong relationships first time buyers.

• Track sales activities, customer interactions, and follow-up communications in CRM software.

• Meet or exceed monthly and quarterly sales targets.

• Maintain a minimum 90-day average net volume of $33,000.

• Follow up with First Time Buyers.

• Stay updated on product knowledge and industry trends.

• Take a minimum of Two (2) virtual tours per day.

• Proven experience in sales (virtual sales experience is a plus)
• Strong communication, negotiation, and interpersonal skills
• Proficient with CRM tools and online sales platforms
• Self-motivated, with the ability to work independently and manage time effectively.
• Comfortable with video calls and other virtual communication tools
• Ability to thrive in a fast-paced, goal-oriented environment.
• High School diploma or general education degree (GED); or one to three months related experience and/or training; or three to six months related experience and/or training or equivalent combination of education and experience.
• At least three to six months 6 months of Timeshare or other Sales related experience. 
• Florida Real Estate License

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.