The Website Analytics Manager will work with the Digital Service team to understand analytics
requirements, define tags to correctly capture data, oversee site analytics implementation and analyze
resulting data for across more than 500 digital properties. The Website Analytics Manager will be
involved in stakeholder meetings, and present deliverables in team meetings.
TASKS:
Define best practice approaches for analyzing online user behavior, configuring web analytics technology, and for interpreting data
Determine objectives, methods and tools needed for iterative testing and optimization
Write analytics technical and functional requirements for public-facing digital properties
Create customized JavaScript or JSON code as needed for site analytics
Lead regular tagging audits, providing best practices, and troubleshooting to ensure accuracy
Provide site analytics technical expertise, estimates, and recommendations to the development lead and/or project manager
Communicate risks and issues in a clear and timely manner
Run regularly scheduled web analytics reports that contribute meaningful analysis and actionable insights to improve user experience
Conduct ad-hoc analysis and reporting for internal clients as requested
Create documentation such as data dictionaries and analytics requirements
Requirements
MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will
not be considered.
8 years reporting, and technical background Experience with Google Analytics (GA360, GA4), and Web tag managers (GTM, Tealium)
4-5+ years’ experience managing enterprise-class web analytics platforms (e.g., Google Analytics 360, GA4, Web Trends); expertise with web analytics platform migrations highly valuable
Proficiency developing custom reports, advanced segments, and complex goals, and the interpretation and presentation of findings
Intermediate Excel skills and an ability to integrate disparate data sets into clear, concise reports and insights
Strong communication skills to collaborate with leadership, experts and decision makers
Knowledge of agile ways of working and modern software development practices
DESIRABLE SKILLS/EXPERIENCE:
At least 8 years of digital software development
Passion for optimizing for best user experience using data and evidence
Experience with A/B and multivariate testing techniques and best practice
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