Account Coordinator

Sales Operations Coordinator – OEM Ad Sales Spectrum Reach is currently searching for a dynamic Sales Operations Coordinator to support our Automotive OEM Ad Sales team. If you've ever thought about starting a career in Advertising, read on!

At A Glance… This role is responsible for end to end workflow support to ensure effective campaign delivery for the Spectrum Reach OEM Program. The Sales Operations Coordinator plays an essential role in ensuring accuracy and follow-through of a full life cycle of a Co-Op order related to all types advertising campaigns (processing orders, filing pre-approval, reporting, and filing claim). This position owns the process working cross functionally as a liaison between Sales, Yield and Inventory, Finance and Operations teams.

Who We Are... Spectrum Reach is the advertising sales division of Charter, offering custom solutions for advertisers through national cable networks, internet advertising, mobile marketing and events supported by marketing, research and award-winning creative services teams. Spectrum Reach applies insightful research to understand consumer behavior and build targeted, multi-screen media plans personalized for each customer. From traditional commercial advertising to exciting new possibilities in interactive media, Spectrum Reach brings advertisers effective, efficient ways to turn our audiences into their customers. You can learn more about us at

What We Look For In Everyone At Spectrum Reach… Our team player way of life is what makes us a great organization to work for. We focus on the goals and reach them regardless of the multiple tasks we have on our plates. We look for those outgoing individuals who want to exceed those goals and make a difference. You know the value of organization and can prioritize effectively. The excellent verbal and written communication/support you can provide to internal, external, and client teams is how you make a positive impact. Sales Operations Coordinator Duties/Requirements...

DUTIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Manage all orders for our OEM Program; processing/entering orders, OEM pre-approval/claims, manage creative, apply ad copy, reviewing campaigns through-out flight dates, and reporting for multi-screen campaigns.
• Review and process orders to ensure that all necessary orders are processed and submitted to cross functional teams.
• Coordinate with Billing department to ensure that ad copy scripts are provided and campaigns are appropriately billed for OEM compliance.
• Work cross functionally with linear and advanced Operations teams to ensure correct fulfillment of client campaigns for OEM compliance.
• Coordinate production services through internal/external production team to ensure on time start for campaigns.
• Manage multi-screen campaigns effectively, revise and review inventory, adjusting the campaign as needed.
• Monitor accounts and review with Sales teams and Pricing/Inventory if campaigns are not delivering.
• .Effectively communicate with multiple levels of sales leadership on client campaign status.
• Communicate with internal sales teams as needed to gain information to run schedules efficiently and effectively. Able to troubleshoot when there are issues.
• Work proactively with Ad Ops to understand advanced advertising campaign pacing and adjust as appropriate.
• Perform other duties as requested.

SKILLS AND QUALIFICATIONS

• Prior experience in Advertising Sales in Traffic or as a Sales Assistant is a plus.
• Strong data entry skills preferred
• General office experience required: 2+ years, or equivalent educational experience
• Ability to develop positive working relationships with Sales team members and other support functions is critical.
• This role requires someone who can adapt to change quickly as well as be able to prioritize and handle multiple tasks with competing deadlines.
• Experience in computer software including MS Office and Spreadsheets is required; any experience in software similar to our sales support packages preferred.
• Experience with a CRM system, such as Salesforce, preferred
• Bachelor’s degree in Advertising, Marketing, Public Relations, Journalism, English, or related field, or equivalent work experience preferred.

At Spectrum Reach we offer a hybrid work arrangement for most roles.

A Deliberate Path To Success... We appreciate enthusiasm and dedication at Spectrum Reach. That is why we invested time to create a comprehensive unified Career Path. With multiple ways to progress, start on a learning course and see how far you can go. The Benefits Are Clear… In addition to the core benefits — industry-leading retirement savings plans, comprehensive health care, and paid time off — we offer access to free and discounted Spectrum products and services where available, education assistance, and a wide selection of other programs and perks to help support you and your family at every stage of life.
ACE100 2024-32063 2024 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.