Account Manager Client Services - National Remote - with Great Benefits

We are on the lookout for a capable Account Manager Client Services - National Remote to join our high calibre team at UnitedHealth Group in Minneapolis, MN.
Growing your career as a Full Time Account Manager Client Services - National Remote is a great opportunity to develop excellent skills.
If you are strong in decision-making, creativity and have the right experience for the job, then apply for the position of Account Manager Client Services - National Remote at UnitedHealth Group today!

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work.SM

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

This position is full - time. Employees are required to work our normal business hours of 8:00 AM - 5:00 PM. It may be necessary, given the business need, to work occasional overtime or weekends. We offer 3 weeks of training. Training will be conducted virtually from your home.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

• Act as outward facing resource for assigned accounts with daily interactions with clients, consultants, brokers and leaders both internal and externally
• Responsible for managing the day - to - day operational functions of multiple customers in the areas of Implementation / onboarding new customers, escalated member / client concerns, benefit design setup and changes, product / program implementation and other service delivery projects to ensure operational quality and client satisfaction
• Work closely with Account Executives to build relationships and fully represent client(s) internally and also represent OptumRx to the client(s), consultants, brokers and all external entities
• Collaborate with multiple layers of operational teams in a complex matrix driven organization to ensure quality service delivery for the clients you serve
• Prioritize multiple tasks in a fast paced complex environment
• We welcome an investigative personality who is interested in finding answers
• May require travel nationally up to 25%

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• 3+ years of Health Plan, Pharmacy, OR Pharmacy Benefit Management (PBM) experience
• 3+ years of Account Management experience
• Rx Claim experience
• ServiceNow experience
• Ability to travel up to an estimated 25% of the time (Domestic) across the United States
• Intermediate proficiency with Microsoft Word, (create, edit, copy, paste, save, share, etc. in documents), Microsoft Excel (create, edit, sort, filter, manipulate data, and analyze data in new or existing spreadsheets / reports), Microsoft PowerPoint (the ability to create spreadsheets - to sort, filter, and analyze data; the ability to create documents - use of spelling and grammar check; the ability to create presentations - ability to convert into graph / chart to present), and Microsoft Outlook (sending / receiving emails, managing calendars, and scheduling meetings)
• Ability to work any 8-hour shift between the hours of 8:00 AM - 5:00 PM

Preferred Qualifications:

• Bachelor's Degree (or higher) with 4+ years of Account Management experience
• SalesForce experience
• Certified Pharmacy Technician
• Project Management experience OR Six Sigma certification

Telecommuting Requirements:

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Strong analytical capabilities
• Strong relationship building and communication skills

Careers with Optum . Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

California, Colorado, Connecticut, Nevada, Washington or New York City Residents Only: The salary range for California / Colorado / Connecticut / Nevada / Washington / New York City residents is $67,800 - $133,100.Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #YELLOW

Benefits of working as a Account Manager Client Services - National Remote in Minneapolis, MN:

● Company offers great benefits
● Company offers career progression opportunities
● Advantageous package

● Remote Work opportunity