Account Manager - Urgent Position

We are on the lookout for a confident Account Manager to join our growing team at 2-10 Home Buyers Warranty in Bloomington, IL.
Growing your career as a Full Time Account Manager is an incredible opportunity to develop competitive skills.
If you are strong in leadership, decision-making and have the right drive for the job, then apply for the position of Account Manager at 2-10 Home Buyers Warranty today!

Account Manager I

Targeted compensation: $48,000 - $50,000 + bonus Salary commensurate with experience and skill set Who we are :

2-10 Home B uyers Warranty is a leading home warranty provider in the U.S.; serving the protection needs of new home builders and owners of new and existing homes . Our mission is to improve the quality of housing and the experience of homeownership. Founded in 1980 and with a corporate office based in Denver, Colorado, we are an industry leader protecting one out of every seven new homes in the U.S. and continuing to grow our brand and expertise in the market.

Please watch our 2-minute video to see what it's like to join our team!

What is the role and where can you add value?

2-10 Home Buyers Warranty is seeking a highly motivated and customer-centric individual to join our Service Team. In this role, t he Account Manager I is the liaison between contractors and 2-10 HBW. Assist s contractors in developing contractor accounts to initiate and maintain a favorable relationship. Responsible for the training, development and support of the contractor accounts and overall network. The Account Manager I must be able to demonstrate a solid understanding and performance for all Core Job R esponsibilities listed below.

Core Job R esponsibilities :

• The Account Manager I will travel to given markets and assist new and/or exist ing contractors through quality, onsite business reviews, training , and enrollment negotiations with prospective contractors

• Coaching and holding contractors accountable in order to maximize favorable performance metrics. This wil l be the primary means by which this role will contribute to the overall cost control and s ervice management for 2-10 HBW

• Completes assigned projects within the department to improve network service, contractor coverage and cost control measures with diligence and e xecution through to completion

• Provides training and instruction to contractors to ensure that they operate within company guide lines an d utilize available resources

• Works with the department analyst s and Account Ma nagement l eadership to implement strategic initiatives to improve cost effective and service related performance of t he national contractor network

• Conducts monthly business review calls with assigned contractors with the goal of holding contractors acco untable to performance goals

• Negotiates and implements favorable pricing structures in proper ratios across all mechanical residential trades with new & existing contractor accounts

• Trains and assists contractors with the use of the Contractor Web Portals and Mobile applications to enable the contractors to self-serve the claims process consistently with minimal 2-10 HBW involvement, improving the overall self-service of the contractor net work to meet established goals

• Ensures network contractors are trained on the proper 2-10 HBW procedures with regards to claims processes, service standards and contractor expense management

• Resolv es escalated claims as assigned

• Other duties as assigned

What skills and experience should you bring to this role?

• High School Diploma or GED and 2 years of relevant work experience

• Excellent communication skills both verbal and written

• Negotiation skills and the ability to process complex challenges effectively

• Intermediate + Computer Skills and familiarity with MS Office suite

Here is what you can expect when you join our team:

• A team first environment focused on our core Values of: “ Do the Right Thing, Grow Profitably, Pursue Excellence and Value People”

• A comprehensive benefits package designed to increase your health, your financial well-being and your future which includes: medical, dental, vision and life ins urance, a health savings and flexible spending accounts, disability insurance, an employee assistance program, 401k match plan and generous paid time off plans

2-10 Home Buyers Warranty is an Equal Opportunity Employer

All POSITIONS REQUIRE A PRE-EMPL OYMENT CRIMINAL BACKGROUND CHECK

Benefits of working as a Account Manager in Bloomington, IL:

● Excellent benefits
● Opportunities to grow
● Competitive salary