Accounts Receivable Clerk

Vasquez Law Firm, PLLC, a dynamic and growing legal practice specializing in immigration, criminal defense, family law, personal injury, and workers' compensation, is seeking a detail-oriented and motivated Accounts Receivable Clerk. This role is critical to our mission of providing exceptional service and fighting for client's rights, as it involves managing and securing client payments to ensure the firm's financial health and sustainability. Please submit your resume and a cover letter detailing your experience and why you would be a great fit for the Accounts Receivable Clerk position at Vasquez Law Firm. We are seeking a detail-oriented and experienced Accounts Receivable Clerk to join our team. Location is flexible Raleigh or Smithfield office. The ideal candidate will be responsible for managing the accounts receivable process for our international clientele, ensuring timely collection of payments, and maintaining accurate records of financial transactions. Responsibilities:

• Invoicing and Billing: Generate and send invoices to clients accurately and promptly in accordance with established billing procedures.
• Collections Management: Proactively collect outstanding payments from clients dating back 10 years to the current period. This includes diligently researching each case to understand the history of payments, identifying discrepancies, and ensuring accurate records. Monitor accounts receivable aging reports and follow up with clients to ensure timely payment of outstanding invoices. Implement effective collection strategies to minimize overdue accounts.
• Payment Verification: Regularly check various payment platforms to confirm receipt of payments and reconcile any differences found.
• Payment Plan Coordination: Engage with clients to establish or transition to automatic payment plans, facilitating easier and more consistent payment processes.
• Record Keeping: Maintain detailed records of client interactions, payments, and account statuses using spreadsheets and other financial software, ensuring accuracy and confidentiality.
• Client Communication: Employ a range of communication methods—including cold calls, sending reminder cards for late payments, texting, and leaving voicemails—to effectively reach out to clients regarding their accounts.
• Reporting: Compile and present regular reports detailing collection efforts, outcomes, and accounts receivable status, highlighting any trends or issues for management review.

Qualifications:

• Language Skills: Must be bilingual to effectively communicate with our diverse client base.
• Customer Service Excellence: Demonstrated customer service skills with the ability to maintain professionalism and patience in all client interactions.
• Negotiation and Persuasion: Strong negotiation skills to successfully navigate payment discussions and persuade clients towards favorable outcomes for the firm.
• Personality Traits: A friendly yet assertive demeanor, capable of confidently addressing sensitive financial matters with clients.
• Proactivity and Initiative: A proactive approach to problem-solving and the ability to foresee and address potential issues before they escalate.
• Educational Background: Preferably a degree in finance, accounting, or a related field, or equivalent practical experience in accounts receivable or a similar role.
• Technical Proficiency: Familiarity with accounting software, Excel, and the capability to quickly learn and use new platforms and tools.
• Experience: Minimum of 2 years of experience in accounts receivable or related financial role, preferably in an international context.

About Company: About Vasquez Law Firm, PLLC With more than 35 years of combined legal experience, we know what is at stake, and we know how to get results in a wide range of practice areas. If you are facing a difficult situation, we are ready to put our experience and client-focused approach to work for you and your family. We help immigrants and their families navigate the legal aspects of immigration, criminal defense, personal injury, and workers compensation issues in their own language, connecting them with resources to improve their lives far beyond their court cases. If you have the drive and the skills to contribute to our mission and are ready to take on this challenging yet rewarding role, we would love to hear from you.