Customer Service Associate Representative - Hybrid - Honolulu, HI - Hiring Urgently

We are hiring an organized Customer Service Associate Representative - Hybrid - Honolulu, HI to join our vibrant team at Cigna in Honolulu, HI.
Growing your career as a Full Time Customer Service Associate Representative - Hybrid - Honolulu, HI is an awesome opportunity to develop useful skills.
If you are strong in people management, communication and have the right experience for the job, then apply for the position of Customer Service Associate Representative - Hybrid - Honolulu, HI at Cigna today!

Customer Service Associate Representative - Hawaii - Accredo (Open) Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions. Entry point into professional roles.
*************Must live in Hawaii**************** Work from home 3 days & Work on Site up to 2 days per week Main job functions include: helping patients understand their pharmacy benefits better by using knowledge gained from training, problem-solving skills and added support from your team to answer patient calls effectively. While on calls, you will use expert listening skills to address patient questions and concerns empathetically and document all interactions. Job functions also include assisting patients with prescription refills, scheduling shipments and addressing billing questions.
What You Should Have:

• High School Diploma / GED required
• 1 year of relevant call center experience preferred
• 1 year Previous medical insurance or pharmacy experience preferred
• General PC knowledge including Microsoft Office and outlook
• Excellent communication skills (verbal and written)
• Empathetic and genuine customer service skills

What you'll love about working here:

• Fun, friendly, and unique culture
• Choice of three unique medical plans
• Prescription Drug, Dental, Vision and Life Insurance
• Employee Contributions for HRA and HSA accounts
• 401K with Company Match
• Paid Time Off and Paid Holidays
• Tuition Assistance

Our Patient Care Advocates are dedicated team members who excel at customer service, helping us elevate our patient care to new heights. In this crucial role, you are on the front lines with patients, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: View email address on ars2.equest.com for support. Do not email View email address on ars2.equest.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Benefits of working as a Customer Service Associate Representative - Hybrid - Honolulu, HI in Honolulu, HI:

● Company offers great benefits
● Advancement opportunities
● Competitive salary

● Remote Work opportunity