DATA INTEGRITY COORDINATOR, Development & Alumni Relations, Gift Accounting, Advancement Services

Our Mission

We in Boston University Development & Alumni Relations (DAR) harness the power of philanthropy to make an excellent education accessible and welcoming to all, and to advance BU’s global leadership in research, scholarship, artistic creation, and professional practice.   To support our work, we have built—and are continuing to build—an outstanding team of dynamic, mission-driven advancement professionals who constantly strive to create an environment where everyone belongs. Where it’s not just about a job, but a career and a community.

Now, our Advancement Services team is looking for a Data Integrity Coordinator who will be responsible for the accurate and timely processing of all gifts received by the University, including gifts made by check, credit cards, payroll deductions, pledge commitments, employer matching gifts, stock transfers, gifts-in-kind and planned gifts.

Advancement Services at Boston University

The mission of the Advancement Services department is to provide a high-quality information infrastructure, responsive data services, impactful data analysis and streamlined reporting to support increased participation, engagement, and fundraising income for the University. 

Partnering with Development and Alumni Relation colleagues and key campus partners, Advancement Services provides resources and solutions that incorporate accountability, flexibility, and confidentiality as we work to continuously improve systems, procedures, and analytics to support divisional and university goals.

Data Integrity Coordinator

This position involves researching and analyzing gifts to ensure appropriate donor credit and proper fund designation, as well as identifying discrepancies and adjusting records as deemed necessary. This position generates tax receipts daily and annually, in accordance with applicable regulations. The Data Analyst is also responsible for reconciling gifts recorded in the CRM with deposits in coordination with the Cashier’s office, updating donor records based on supporting gift documentation and transforming data received through data loads from various on campus.

In addition, this position is also responsible for preparing pledges and recurring gifts for data integration, producing, and reviewing gift receipts, communicating with university departments, such as payroll, annual giving and other third-party vendor services, and maintaining data on constituent contact preferences, alumni activities, foreign gifts, and various other data points to ensure successful engagement, participation and fundraising outcomes.

Essential Functions

Gift Accounting

• Provide timely and accurate gift processing. Handle complex donations including stocks, wire transfers, planned gifts, Donor Advised Fund gifts, matching gifts and other transaction types as needed.
• Maintain comprehensive electronic gift back up in an organized and accessible manner.
• Scan checks to deposit directly to the bank; prepare cash and foreign check deposits for the bank and process related batches, produce and send gift receipts.
• Complete integrity projects as assigned (correcting recognition credits, standardizing attribute fields, pledge application/adjustments, updating appeal codes).

Records and Database Management

• Maintain biographical information, research various sources to ensure the accuracy of data and similar projects as assigned. Ensure biographical information for donors is complete and accurate.
• Ensure data integrity through monitoring, implementation and streamlining of effective procedures; assist in identifying and troubleshooting data integration issues.
• Assist in identifying data discrepancies and complete data integrity projects by transforming and enhancing data (correcting or removing unneeded information, standardizing fields such as salutations or street names, renaming, moving, and combining columns to ensure usability).
• Participate in special short-term or long-term database projects as necessary.

Advancement and Donor Relations Services

• Contact donors as needed regarding gift related errors, including declined credit cards, incomplete checks and unspecified designations.
• Research giving history as needed and respond to gift and data inquiries from colleagues.
• Produce and send tribute notifications.

Advancement Services

• Serve as a key member of the larger Advancement Services team.
• Cross-train with other gift and records colleagues to provide back-up and training support as needed.
• Collaborate in the development, documentation and maintenance of processes and procedures.
• Assist with training and supervising student support positions as needed.
• In coordination with the director, assist in implementation and integration of new systems.