Insurance Account Representative

Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today! Responsibilities:

• Record any policy updates or changes on customer accounts by tracking them in our book of business and communicating with clients to explain any updates to their coverage
• Communicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers so that you are always ready to help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address new rules and policy updates
• Assist with the renewal process and any policy updates by providing competitive quotes
• Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes to ensure full understanding
• Facilitate communication with clients and claims adjusters to process all documentation reporting a claim on a current policy

Qualifications:

• Candidates should have an Associates or Bachelor’s degree, but all candidates with insurance industry experience will be considered
• Follow up skill, written and verbal communication skills and problem-solving skills are a must in this role
• Relevant insurance experience as an insurance agent or other position is helpful but not required, training will be provided if your talents are a good match
• Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Must have active insurance license in your state or must be willing to get licensed in 90 days

About Company: We attract a select group of leaders, enterprises, and high achievers eager to jumpstart their sales careers with a fast-paced, stable, and internationally growing company. We call that select group Business Athletes. Your performance determines how much money you make and how far you take your career. Working with us gives you the opportunity to earn more than the average hourly wage. Positive, growth-focused culture. follow us @ssps_organization • Instagram