Job Description - REFUND AND CASH APPLICATION SPECIALIST-Hybrid
Company Description When we say "our community" we mean it. UMMC Midtown Campus, one of two campuses of the University of Maryland Medical Center, has had a long history of working to keep our community healthy and has grown to become a trusted teaching hospital for medical and surgical care in Baltimore City. Located in Baltimore's cultural center near the historic Mount Vernon neighborhood, UMMC Midtown Campus is a 180-bed, community teaching hospital with a focus on helping people manage chronic diseases, including diabetes, hypertension, pulmonary conditions, and infectious diseases. Job Description General Summary Under the supervision of the CBO Billing Supervisor ensures that payments are posted, reconciled and reported accurately for all professional fee billing. Determines if applied payments should be refunded; Researches patient's accounts on all requested refunds and credit balances and completes necessary paperwork to finalize refund process. Qualifications Education and Experience * High School Diploma or equivalent (GED) is required. * Two to three years medical payment posting, and refund experience preferred. Knowledge, Skills and Abilities * Working knowledge of medical coding and insurance claims processing required. * Excellent typing/data entry skills are required. * Demonstrated knowledge of MS Office software applications such as Microsoft Excel and Microsoft Word and billing system is required. * Ability to maintain a culture of excellent customer service, open and friendly staff relations with all levels of staff. * Effective verbal and written communication and listening skills are required to interact with various individuals seeking accounting-related information. * Ability to work to deadlines within a stressful environment during month end activities. Additional Information All your information will be kept confidential according to EEO guidelines.
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