Scheduling Coordinator - with Growth Opportunities

We are hiring a capable Scheduling Coordinator to join our all-star team at Light Wave Dental Management LLC in Wake Forest, NC.
Growing your career as a Full Time Scheduling Coordinator is an awesome opportunity to develop exceptional skills.
If you are strong in presentation, persuasion and have the right personality for the job, then apply for the position of Scheduling Coordinator at Light Wave Dental Management LLC today!

At Triangle Family Dentisty in Wake Forest, our mission is to provide state-of-art dentistry in the most comfortable environment possible. To guide our guests to optimal oral health with an emphasis on overall well-being. To non-judgmentally deliver the highest possible level of care with empathy and understanding. To continuously and relentlessly pursue excellence through continuing education, personal and team growth and mastering of leading edge technology. To treat our guests as we would like to be treated. To accept our guests as partners in their wellness.

In return for providing an excellent patient experience, we offer a great benefits package to include health, vision and dental benefits, employee assistance program, wellness program, continued education, gym reimbursement, 401(k), 401(k) matching, uniforms provided, life insurance, holiday pay, office production bonus, paid time off and *additional paid time off.

We are a multi-office dental and specialty practice looking for an energetic individual to join our team! In our practice, patient care is our number one priority, and we are searching for enthusiastic, growth minded people to support our patient centered approach! We like to have fun when we work and believe in having a positive and encouraging work environment. 

 

As a Patient Care Coordinator, you are the first interaction for guests and play an integral role in setting the expectations for their experiences. You will perform a wide range of responsibilities, to include:

• Be professional, punctual, reliable, and accountable for the quality of your work
• Answer phone according to telephone etiquette protocol, striving for 100% answer rate
• Enforces office policies and protocols with guests discreetly, tactfully, and professionally
• Maintain guest accounts/records by obtaining, recording, and updating personal and financial information with a high degree of accuracy
• Monitor daily insurance correspondence from HO, coordinates with DO for resolution of issues
• Keeps informed and updated on OSHA regulations and HIPAA (Health Insurance Portability and Accountability) requirements
• Always adhere to service and brand representation
• Commitment to providing excellent customer service
• Maintain composure and professionalism when exposed to stressful situations
• Ability to work cooperatively with management, staff, and patients

 

 

Education and Experience:

• High school diploma or equivalent required.
• A minimum of two years of customer service experience, preferably in a dental setting.

16.00
2022-6619

Benefits of working as a Scheduling Coordinator in Wake Forest, NC:

● Excellent benefits
● Company offers career progression opportunities
● Competitive salary