ADAPTIVE FORM DEVELOPER

TECHNICAL MANAGER III – ADAPTIVE FORM DEVELOPER – IPR# 47104

Agency : Department of Transportation 
Closing Date/Time: 06/13/2024 
Salary:  $4,908 - $8,544 Monthly

Anticipated Starting Salary Range: $4,908 - $6,408 Monthly
Job Type: Salaried 
County:  Sangamon
Number of Vacancies: 3

Plan/BU: NR916 Pro-Tech Teamsters

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

**************** COLLEGE TRANSCRIPTS ARE REQUIRED FOR THIS JOB POSTING ****************

Please attach a copy of COLLEGE TRANSCRIPTS (official or unofficial), Account Records of academic coursework or any similar document created by an academic institution   to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you do not attach proof of course hours.

Agency Mission Statement

The Illinois Department of Transportation is seeking to hire Adaptive Form Developers.

The IDOT team works diligently to provide safe, cost-effective transportation for Illinois in ways that enhance quality of life, promote economic prosperity, and protect our environment. We are problem solvers and leaders, constantly searching for innovations and improvements in support of our commitment to providing the best multimodal transportation system for Illinois.

Our team fosters a culture of inclusivity. We value diversity and hold ourselves to the highest ethical standards as we work together for a common purpose. Team members frequently collaborate with colleagues and others outside the department to best meet customer needs. 

The department offers extensive training and career advancement opportunities.  Employees also receive a robust benefit package including:

• Monday-Friday work schedule
• Flexible work schedules are available in many program areas.
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• (10) Weeks paid Maternity/Paternity Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually.
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
• Employees earn (3) paid Personal Days annually.
• (13-14) paid holidays annually (based on start date)
• Tuition Reimbursement
• Employee Assistance Program and/or mental health resources

We invite qualified applicants to apply to become part of our team. We are confident that you will take pride in serving Illinois and its residents and visitors.

Job Responsibilities

This position is accountable for building and maintaining business forms and automated workflow processes using various software to facilitate the paperless goals of the department and the requirements of the Document Management Program (DMP) and completing special projects as requested. 

Forms maintained: +/- 2,000
Personnel supported: 100+
Special projects: 10+ annually
Web-sites maintained: 2+

This position reports to the Document Services Unit (DSU) Chief. There are no subordinates reporting to this position. 

This position serves as one of the contacts for the Illinois Department of Transportation (IDOT) form support staff and contributes to the maintenance of adaptive web forms, templates, policies, and procedures utilized by the DSU and the entire department. This position performs special projects for the Bureau of Business Services (BoBS) which involves working with department employees to evaluate business forms and processes and develop and implement recommendations for improvement. The incumbent works with the Bureau of Information Processing (BIP) and Office of Communications (OOC) technical staff to add or revise internet and intranet content to ensure users have access to the most recent versions of forms and templates.

Typical problems involve coordinating communication between business process, form owners, department-wide document management coordinators (DMC), and users bridging differing requirements and accommodating customer requests while adhering to departmental policies and maintaining a timely turnaround on requests. The greatest challenges are staying abreast of advances in technology; and researching, implementing, and troubleshooting various technical issues for form and workflow development including the use of scripting languages such as HyperText Markup Language (HTML), Form Calc, and JavaScript while multi-tasking, shifting priorities, and meeting deadlines.

The incumbent develops and modifies adaptive web forms, templates, and workflows department-wide using Adobe Experience Manager (AEM) Designer, AEM forms, SharePoint, Microsoft Word, Microsoft Excel, and other technology adopted by the department. The incumbent adds to or revises bureau and departmental internet and intranet content to ensure users have access to the most recent versions of templates, workflows, and business forms. The incumbent adopts new information technology (IT) to facilitate departmental goals and objectives. S/He maintains an up-to-date status for all templates and forms owned by BoBS and coordinates with the DSU Chief to maintain an up-to-date status of DSU procedural documentation. The incumbent also completes special IT-specific projects for BoBS as needed. 

Job Responsibilities Continued

The incumbent has general latitude to manage the workload independently with little direction from the DSU Chief. Problems of an unusual or difficult nature are referred to the DSU Chief with recommendations for resolution. The incumbent operates within the framework of departmental standards, policies, and procedures as well as governing federal and state statutes.

The incumbent maintains regular internal contact with departmental DMCs, BIP staff, and bureau and departmental staff. External contacts may include other state agency personnel. 

The effectiveness of this position is measured by the incumbent’s ability to produce high quality work which meets the needs of the department and external form users, successfully maintain a reasonable turnaround time on requests, provide timely technical support to users, and maintain current and accurate DSU policies and procedures. 

Principal Accountabilities

1. Develops and maintains adaptive web forms, templates, and workflows for the entire department.
2. Builds, revises, archives, and eliminates forms per departmental standards using current form development software, i.e., AEM Forms.
3. Remains abreast of new technology in form and workflow development.
4. Researches and troubleshoots various technological and functional issues for form and workflow development.
5. Serves as a liaison with other bureau, district office, and state agency staff.
6. Performs special assignments for the DSU Chief, Quality and Document Management Services Section Chief, and BoBS Bureau Chief.
7. Performs duties in compliance with departmental safety rules. Performs all duties in a manner conducive to the fair and equitable treatment of all employees.
8. Performs other duties as assigned.

Qualifications

Position Requirements 

• Education/Experience:

• Completion of a bachelor's degree majoring in computer science or management information systems, OR
• Completion of 60 hours of college majoring in computer science or management information systems PLUS two years of experience developing electronic forms using AEM Designer; developing adaptive web forms and workflows using AEM Forms or Microsoft SharePoint using technical scripting languages such as HTML, JavaScript or FormCalc; implementing International Standards Organization (ISO) 9001 document control requirements; or a combination thereof, OR
• Six years of experience developing electronic forms using AEM Designer; developing adaptive web forms and workflows using AEM Forms or Microsoft SharePoint using technical scripting languages such as HTML, JavaScript or FormCalc; implementing International Standards Organization (ISO) 9001 document control requirements; or a combination thereof

• Successful completion of background screening.

Position Desirables

• Strong IT troubleshooting and research skills
• Ability to work under pressure and time sensitive deadlines
• High attention to detail

Work Hours: 8:00 am - 4:30 pm Monday-Friday
Work Location:  2300 S Dirksen Pkwy Springfield, IL 62764-0001

Office: Office of Finance and Administration/Bureau of Business Services
Agency Contact:  

Posting Group:  Transportation ; Employee Services; Science, Technology, Engineering & Mathematics

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the  Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

Seasonal and temporary workers should use a personal e-mail address when applying for jobs.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: