Administrative Assistant

KEY RESPONSIBILITIES:
Assess all incoming requests for Professional Services, coordinate scheduling with our Partners, Vendors and Internal teams.
Track time and expenses for all projects via Salesforce
Responsible for all Professional Services billing based on completion of projects/service work
Manage onboarding of vendors & support purchase order process.
Manage Insurance Certificates, local licenses and requirements.
Manage vendor & Professional Service contracts utilize DocuSign for execution where required.
Maintain Statement of Works, Opportunities, Service Requests & Leads via Salesforce
Ensure each customer is given the necessary services and follow up to fill ongoing service needs.
Maintain good relationships with Partners and Professional Services Customers.
Expand the list of resources and providers to assure there are no gaps in services.
Respond to email inquiries, develop, and organize file structures.
Coordinate teams/zoom meetings with vendors, customers & internal teams. REQUIRED QUALIFICATIONS:
High School Diploma
2 years of experience in a customer facing role providing administrative commercial experience or field service coordination.
1 years of experience with MS Office to include Word (mail merge) and Excel (pivot tables, Vlookup and complex calculations)PREFERRED QUALIFICATIONS:
Bachelor's Degree
Tableau experience a plus
Excellent customer service and problem-solving skills.
High quality organizational skills.
The ability to work well under deadlines and to multitask.
Excellent verbal and written communication skills.
Experience with using the Salesforce CRM platform. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.