Administrative Assistant II, Case Management

Applications due by April 26, 2024

Goodwill of Colorado

Job Description

Pay: $18/hour

This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Work Schedule: Monday - Friday; full-time

This Full Time job is eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings. In addition, this position is eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

JOB SUMMARY:

The Administrative Assistant II, Case Management, will provide administrative support to the Ability One Case Management team which has contractual oversight of Goodwill of Colorado’s Federal and Commercial contracts line of business.

ESSENTIAL FUNCTIONS:

• Update/assist/implement client documentation while maintaining paperwork accuracy. 

• Scan programmatic log notes into electronic media and filing appropriately.

• Function as administrator for program inventory software and update client documentation as needed per deadlines.

• Complete required billing for all programmatic participants. 

• Assist with screening employment applications and some new hire activities.

• Assist with other clerical tasks as needed.

• Maintain strict confidentiality in all personnel and other sensitive matters.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A High school diploma or equivalent required. An Associate degree is preferred.

Experience:

• Minimum five (5) years of clerical, computer, and customer service experience. Candidate must have analytical and mathematical skills.

Other:

• Good working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook required. The incumbent must be proficient in computer use and able to type 50 wpm accurately and must have accuracy with reports, processes, and mathematical calculations. 

• The incumbent must have the ability to work independently as well as interact and work cooperatively and effectively with several people including upper-level management, external customers, employees, as well as persons with disabling and disadvantaged conditions. 

• The incumbent must be able to organize and follow through with duties demonstrating the capability of handling several different and ongoing projects. The incumbent must be able to cope with the pressure of deadlines and be flexible in regard to special requests, job tasks and duties. The incumbent will be expected to maintain confidentiality regarding work assignments and other company related information.

• The incumbent must use good communication skills, maintain a positive attitude, and interact appropriately with others including community agencies, government and civilian customers, contracts staff and employees of varying functioning levels in a culturally respectful and appropriate manner. The incumbent must also conduct self in a professional manner and maintain a professional appearance that enhances the firm’s reputation.

• Position requires sitting for extended periods and using a computer keyboard for a minimum of six (6) hours each day. Must be physically able to stand/stoop when filing. 

• Overtime and/or weekend hours may be required when necessary as well as some travel to attend meetings and required training.

• A valid Colorado driver’s license without a history of violations is also required*.

*Per contract requirements with vehicle insurance provider: Qualified candidates must be 21 years of age and have no major traffic violations for previous 3 years (for driving/insurance purposes). Must have reliable transportation; must also be able to operate company vehicle. 

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: or

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 792 – Administrative Assistant II, Case Management Dept Number: 2020

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)

• Frequently (3-4 hours)

• Occasionally (1-2 hours)

• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over – NEVER

Moderate: 15-44 lbs – NEVER

Light: 14 lbs & under - OCCASIONALLY

CARRYING:

Heavy: 45 lbs & over - NEVER

Moderate: 15-44 lbs - NEVER

Light: 14 lbs & under - OCCASIONALLY

PUSHING/PULLING - OCCASIONALLY

REACHING:

Above Shoulder - OCCASIONALLY

At Shoulder - OCCASIONALLY

Below Shoulder - OCCASIONALLY

TWISTING - OCCASIONALLY

BENDING - OCCASIONALLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - NEVER

HEARING - CONTINUOUSLY

VISION:

Visual, close - CONTINUOUSLY

Visual, distant - CONTINUOUSLY

Visual, depth perception - CONTINUOUSLY

HANDS/FINGERS:

Simple grasping - CONTINUOUSLY

Fine Manipulation - CONTINUOUSLY

Repetitive Movements - CONTINUOUSLY

WALKING - CONTINUOUSLY

STANDING - CONTINUOUSLY

SITTING - CONTINUOUSLY

SPEAKING - CONTINUOUSLY

OTHER, please describe - Driving

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)