Administrative Support Representative

Let Volt Help You Move Forward
Volt is immediately hiring for an Administrative Support Representative in Maple Heights, OH As an Administrative Support Representative will:

• Has a positive attitude and provides courteous, friendly service to all internal team member and external customers, by responding promptly and efficiently to inquiries and requests.
  
  
• Be the front line of support for all customers, carrier providers and drivers, handling all inquiries to ensure we exceed expectations.
  
  
• Maintain accurate records of customer, carrier provider and driver interactions, process accounts as needed.
  
  
• Provides administrative support for entire team and carrier providers to ensure efficient dock operations.
  
  
• Provide support to drivers and delivery locations to ensure on time deliveries.
  
  
• Accurately receives, sorts, and provides appropriate paperwork to drivers in a timely manner.
  
  
• Handle customer, carrier provider and driver complaints, provide appropriate solutions and alternatives within approved time limits; follow up to ensure resolutions.
  
  
• Maintain general office files, including job files, carrier provider and driver files related to Lanter Delivery Systems dock operations.
  
  
• Protects company assets and confidential information in accordance with company policies and procedures. Including, but not limited to, candidates, team members and proprietary company information.
  
  

This is a Full Time opportunity. Schedule:
12:00am – 8:30 am (Overtime required due to business needs) The ideal candidate will have:

• High school diploma or equivalent experience.
  
  
• Proven success as a dispatch /administrative and/or customer service.
  
  
• Logistics and/or transportation experience is a plus.
  
  
• Microsoft Office and Excel Exp Preferred
  
  

Pay Rate: $17.00/Hourly *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short-term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please or call . Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Volt is acting as an Employment Agency in relation to this vacancy.