Application management administrator senior public service administrator

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Job Description - Application management administrator senior public service administrator

Agency: Department of Innovation and Technology
Closing Date/Time: 05/31/2024
Salary: $8,825- $18,478 monthly (effective 7/1/24 (anticipated salary $125,000 - $135,000 annually))
Job Type: Salaried
County: Sangamon
Number of Vacancies: 1
Plan/BU: None


Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as the Application Management Administrator who will plan, direct, and coordinate professional staff responsible for major project development, testing, and implementation efforts proposed for the Department of Human Services (DHS) Business Applications; serves as full-line supervisor; coordinates work assignments involving all applications units ensuring that resources are being used efficiently, meets with senior division & program administrators (Steering Committee) on a frequent basis to discuss the status of work assignments and document issues that need resolution; assists the Chief Information Officer (CIO) in establishing long range objectives and priorities for DoIT/DHS; and Prepares status reports, issues papers, presentations, and other requested documentation in support of the applications area. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!


As a State of Illinois employee, you receive a comprehensive benefits package including:

  • Competitive Group Insurance benefits including health, life, dental and vision plans
  • Flexible work schedules (when available and dependent upon position)
  • 10 -25 days of paid vacation time annually (10 days for first year of state employment)
  • 12 days of paid sick time annually which carryover year to year
  • 3 paid personal business days per year
  • 13-14 paid holidays per year dependent on election years
  • 12 weeks of paid parental leave
  • Pension plan through the State Employees Retirement System
  • Deferred Compensation Program – voluntary supplemental retirement plan
  • Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility


For more information regarding State of Illinois Benefits follow this link:


****A RESUME IS REQUIRED FOR THIS JOB POSTING****
Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Innovation and Technology must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

Essential Functions

25% Subject to management approval, serves as the Application Management Administrator for the Department of Innovation and Technology (DoIT), supporting the Department of Human Services (DHS):

  • Plans, directs, and coordinates professional staff responsible for major project development, testing, and implementation efforts proposed for the Department of Human Services (DHS) Business Applications.
  • Confirms projects are being developed within the scope of agency goals.
  • Documents activities specifying time frames, priority tasks, and utilization of resources.
  • Works with medium to large scale mainframe, web based, and data base related applications including but not limited to Java, J2EE, Java Server Faces, .Net and DB2-based applications, DB2 for zOS, DB2 for AIX, AIX administration, SQL Service, Cobol, IMS and Content Management.


20% Serves as full-line supervisor:

  • Assigns and reviews work.
  • Provides guidance and training to assigned staff.
  • Counsels staff regarding work performance.
  • Reassigns staff to meet day-to-day operating needs.
  • Establishes annual goals and objectives.
  • Approves time off.
  • Adjusts first level grievances.
  • Effectively recommends and imposes discipline, up to and including discharge.
  • Prepares and signs performance evaluations.
  • Determines and recommends staffing needs.


15% Coordinates work assignments involving all applications units ensuring that resources are being used efficiently:

  • Coordinates efforts with the other DoIT/DHS areas and with external entities that interface with these units and systems.
  • Implements agency and industry standards to ensure compliance with IDHS schedules and priorities.


10% Meets with senior division & program administrators (Steering Committee) on a frequent basis to discuss the status of work assignments and document issues that need resolution:

  • Assists DoIT/DHS divisions to identify high level projects and business requirements that align with the agency’s goals.

Essential Functions Continued

5% Assists the Chief Information Officer (CIO) in establishing long range objectives and priorities for DoIT/DHS.

  • Assists with establishing staffing development and equipment needs, and continuing education requirements necessary to maintain production systems and professional certifications.


5% Confers with the CIO to discuss the status of business application tasks, interpretation, and implementation of policies, procedures, and application standards and to respond to special assignments as required.


5% Prepares status reports, issues papers, presentations, and other requested documentation in support of the applications area:

  • Communicates regularly with DHS divisional management & program administrators professionally, effectively, and in an understandable way.


5% Identifies applications area systems and resources and database and application management processes that are candidates for consolidation or movement to other areas within DoIT/DHS.


5% Keeps abreast of new developments in the Information Technology (IT) field:

  • Continues education by attending meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
  • Attends demonstrations and exhibitions related to assigned operations


5% Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.


Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college preferably with courses in computer science, operations analysis, information technology, management information systems or directly related fields.
  • Requires prior experience equivalent to four (4) years progressively responsible administrative experience in computer-based Management Information Systems.
  • Requires four (4) years of experience supervising a team of IT professionals in a large organization.

Preferred Qualifications (in order of significance):

  • Four (4) years of professional experience working with application management processes for an information technology public or private business organization.
  • Four (4) years of professional experience working with project management processes for an information technology public or private business organization.
  • Four (4) years of professional experience working with medium to large scale mainframe environment related skill sets such as COBOL, IMS and Content Management for an information technology public or private organization.
  • Four (4) years of professional experience working with medium to large scale Web based environment related skill sets such as Java, J2EE, Java Server Faces, .Net and DB2-based applications for an information technology public or private organization.
  • Four (4) years of professional experience working with medium to large scale Data Base Administration related skill sets such as DB2-based applications, DB2 for zOS, DB2 for AIX, AIX administration and SQL Service for an information technology public or private organization.
  • Ability to analyze administrative problems and adopt an effective course of action.
  • Ability to develop and maintain cooperative working relationships.
  • Demonstrated verbal and written communication skills.

Conditions of Employment

NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.

  • Requires the ability to verify identity.
  • Requires employment authorization to accept permanent full-time position with the State of Illinois
  • Requires the ability to pass a position specific, agency required background check.
  • Requires self-disclosure of criminal history.
  • Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc.
  • Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.
  • Requires ability to lift and carry objects weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.

The conditions of employment listed are incorporated and/or related to any duties included in the position description.


Work Hours: 8:30am - 5:00 Mon-Fri
Work Location: 100 South Grand Ave E, Springfield, Illinois, 62762
Agency Contact:

Posting Group: Leadership & Management; Science, Technology, Engineering & Mathematics


The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.


Term Appointment:
Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the
Department of Innovation and Technology’s discretion.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

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