Provide the administrative support for the Shrink Manager, Computer Assisted Ordering Manager, and Loss Prevention Manager. Requires a high degree of confidentiality, strong organizational skills, and ability to multi-task. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
- Excellent phone and communication skills, good typing, and filing skills.
- Ability to write reports and correspondence.
- Proficient in Excel, Word, Power Point with the ability to learn new computer skills.
- Customer service role model.
- Self motivated, able to organize, prioritize, plan and meet deadlines.
- Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others to get the job done.
Desired
- Prior experience in supporting several managers.
- Provide day- to-day administrative support for above managers and staff.
- Provide customer service that makes both internal and external Customers feel welcome, important and appreciated.
- Produce and assemble materials and documents needed for meetings, training sessions and presentations.
- Enter store crime reports into Loss Prevention Management System and prepare statistical reports.
- Act as the Divisions administrator for Loss Prevention Management System.
- Maintain the division Loss Prevention website and administer division access to control system.
- Serve as liaison to Division for civil recovery program and manage evidence retention files for investigations.
- Responsible for recapping all audits, bottom 20 and shrink reports.
- Correct store input errors in Computer Assisted Ordering Plus Scan Loss review.
- Monitor Think Shrink recaps.
- Update the store phone and email contact list, and websites on a regular basis.
- Transcribe and/or composes letters, memos, and reports.
- Process district/department mail and distribute accordingly.
- Process invoices for vendors.
- Prepare payroll.
- Familiarity with Kroger Systems and ability to run reports from the applications.
- Read and understand operating statements, work accurately with numbers and recap information.
- Maintain communications between the Store Managers, Coordinators and other Districts.
- Prepare, maintain and disseminate reports and spreadsheets as required on Computer Assisted Ordering, Out Of Stocks, inventory and perishable shrink gross reporting and compliance.
- Supervise and coordinate events and activities.
- Responsible for 100 percent reporting and follow-through of contests, and recaps.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.