Benefits Administrator

If you love making people feel at home, you’ll love working at Willow Bridge Property Company. Whether you’re just starting your career or joining later in your journey, we’re eager to help you find your perfect fit. Willow Bridge is a full-service residential property company with deep roots in the industry. Since our early days as Lincoln Property Company, we set the standard of excellence for multifamily operators and developers. Active in more than 75 markets in the U.S., Willow Bridge oversees over 180,000 apartment units and has $3B in owned assets under management.

Willow Bridge is currently hiring for an experienced Benefits Administrator - Leave and Accommodations. We are looking for an entrepreneurial-minded person who enjoys building relationships with their team and colleagues. Does that sound like you? Become part of the Willow Bridge family and grow your career path today.

Key Responsibilities:

• Leave Management:
  
  • Administer various employee leaves, including FMLA, Personal/Medical LOA, PDI, and more. 
  • Evaluate eligibility and ensure compliance with state and federal guidelines. 
  • Manage benefits entitlement and coordinate leave-related repayments. 
  • Certify additional leaves as per legal requirements and company policies. 
  • Maintain and update the HRIS system throughout the leave period.
  • Guarantee prompt updates on benefits and employment status to employees.
• COBRA Administration:
  • Offer administrative support concerning COBRA regulations and procedures.
  • Handle inquiries from COBRA participants via phone and email with professionalism.
  • Ensure timely dispatch of COBRA notifications and communicate with carriers regarding participant elections and terminations.
• Financial Coordination:
  • Process weekly bank deposits related to Leave of Absence, COBRA, Flex Spending Account reconciliations, and other payments as necessary.
• Benefits Coordination: 
  • Oversee the administration of Long-Term Disability, Short-Term Disability, Waiver of Premium, and Life Insurance claims.
• Support and Collaboration:
  • Provide exceptional customer service to regional leadership for escalated concerns.
  • Demonstrate effective teamwork and prioritization skills.
  • Perform additional tasks as required.

Desired Experience and Skills:

• A minimum of 6 years experience in Leave Administration within a large organization, preferably with a multi-state workforce.
• In-depth knowledge and practical experience with FMLA, ADA, and other relevant leave and accommodation laws. 
• Proficiency in leave management systems, particularly those emphasizing FMLA and ADA compliance.
• Strong analytical abilities to swiftly identify and solve problems. 
• Experience in developing and enhancing Leave of Absence and accommodations vendor.
• A history of successful collaborations with external partners, including Third Party Administrators and legal advisors.
• Exceptional organizational skills, with a focus on tracking, prioritizing, and advancing projects with a high degree of accountability.
• Knowledge of the Dayforce HCM database is beneficial.
• Bilingual proficiency in English and Spanish is preferred.