Business intelligence analyst

Workplace Culture

NAU aims to be the nation’s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

Special Information

This position is a hybrid position which allows the incumbent to complete their work at both an NAU site, campus, or facility and at a non-centralized site with or without accommodation.

Job Description

This position is essential to helping Academic Affairs make data informed decisions, prioritize student outreach with strategic analytic data, and efficiently scale effective initiatives. Alongside operational analytics, assessment and reporting needs, this role will lead the divisional leadership business analytic exercises that evaluate the effectiveness of efforts and identify opportunities to maximize impact. The sophistication of this work requires technical and analytical skills.

Data extraction and Analysis - 60%

• Gather and analyze key data elements to inform business processes.
• Produce reports, queries, data representations based on strategic questions/strategic initiatives.
• Understand and apply knowledge of appropriate handling of university business intelligence data.
• Interpret information for key stakeholders and provide recommendations for change through data analysis.

Data-Informed Decision Making - 30%

• Promote a culture of evidence through a commitment to data-informed decision making that informs current and future efforts.
• Collect, extract and analyze appropriate data sources through query or other method to inform or define work.
• Utilize both quantitative and qualitative data sources and valid assessment tactics to make meaning.
• Understand and utilize descriptive and more sophisticated statistical and visualization techniques.
• Review and analyze complex data sets to identify patterns, interpret them, hypothesize about root causes, and suggest actions.

Other - 10%

• Other duties as assigned.

Minimum Qualifications

• Associate’s or Bachelor’s degree in business administration, finance, or related field.
• 2-4 years of related experience.
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

• Track record of data extraction and interpretation experience.
• Familiarity with data sources in educational context.
• 5-7 years of related experience.

Knowledge, Skills, & Abilities

Knowledge

• Proficiency in statistical analysis software, such as R, STATA, and/or SAS.
• Knowledge of the principles, practices, and techniques used in business intelligence and operations.
• Working knowledge of routine work applications.
• Knowledge of data retrieval methods.
• Expertise and experience in data analysis techniques and tools.

Skills

• Project management skills.
• Data analysis and interpretation.
• A knowledge of quantitative and qualitative methods.
• Strong familiarity with national and state data sources (e.g., U.S. Census, IPEDS, BLS) and an ability to use them.
• Implementation and planning.
• Facilitation and Communication.
• Strong organizational skill, with the ability to set priorities, manage multiple demands, and meet deadlines in a dynamic environment.
• Strategic and critical thinking skills.
• An ability to problem solve and develop tactics to implement new and refined practices relate to data extraction, analysis, validation, and reporting.
• Very detail-oriented and attentive to proofreading, estimation, and other parts of review processes to ensure accuracy.
• Excel Power User (strong ability to create pivot tables, use formulas, and deploy data visualization functions).
• Business Objects Report Writer, PS Query/SQL user, or other enterprise data system and query tool user.

Abilities

• Communicates, writes, and presents concisely and effectively.
• Analyzes complex situations and anticipates issues.
• Promotes a diverse, inclusive environment.
• Demonstrated use of data-informed decision-making for enhancing institutional and faculty/staff effectiveness and promoting student success.
• Ability to function with a high degree of autonomy, productivity, and innovation.
• Ability to be responsive to high priority requests and possess a related flexibility in completing tasks and duties.

Background Information

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Anticipated salary range is $54,779 - $68,474. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

July 1, 2024 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.


If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at , , or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

Know Your Rights Poster

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.