Business Operations Manager

As a member of the Cisco Meraki community, you’ll quickly learn the phrase ‘Meraki Magic’ – a term we use to describe the intangible yet palpable feeling of our spirited culture. Employees have described ‘Meraki Magic’ as “doing things in a way that have never been done before” and “the people”. The magic that Merakians bring to the table is woven into the fabric of our unique culture and reflected in both our products and values.

Our four core values: ‘care deeply’, ‘everybody in’, ‘simplify everything’, and ‘be brave’, shape our innovative and welcoming work culture. As a leader in cloud-managed IT, Cisco Meraki offers employees the opportunity to become bold future-shapers at the forefront of technology.

About the role

You will be a business operations manager as part of the Cisco Networking Business Operations organization (which is a part of Global Business Operations) supporting a VP level product leader with support and guidance from the GM Business Operations Leader. You will collaborate and work closely with teams within Global Business Operations, across CN, other business units and with cross-functional partners to support the BU Product Management and Engineering teams you are supporting and working with.

What you'll do:

• Plan and coordinate meetings (staff, business reviews, forecast reviews, etc.) in partnership with EA and others.
• Coordinate internal QBO's, and other run the business meetings and reviews as appropriate, and will collect and track action items.
• Plan and facilitate staff meetings, offsites, all hands, etc.
• Capture and track actions coming from meetings/reviews, staff, etc.
• Lead P&C cycles including engagement pulse, talent reviews and rewards with organization.
• Communicate across staff and organization to connect dots and ensure team is aligned.
• Collaborate with PMO, Financial Operations and Finance leads as a single point of contact for leader and leadership team.
• Work with Cisco Networking I&C team to communicate giving back opportunities, employee experience enablement, etc.
• Be aware and familiar of key programs delivery dates, customer dates, etc.
• Budget (Connected Recognition, PO’s, OpEx, etc.) and headcount management with support of Finance Operations
• Provide analysis related to budget, headcount, hiring, compliance training, etc.
• Lead special projects/initiatives within the organization as needed.

Who you are:

You thrive in handling the relationships and communications across multiple functions. You’re a problem solver and have the power to influence, driving towards a decision while handling ambiguity with ease. You are excited to collaborate with the team, and you are self-managed, detailed, and creative in finding solutions and answers.

Required Skills:

• Relevant work experience in high tech industry in business operations, project management
• Excellent written, oral, and interpersonal communications skills at all levels of the organization
• Proven organizational and time-management skills.
• Ability to excel in a dynamic, fast-paced, and high-demand environment.
• Excellent time management and planning skills with the ability to shift priorities in a highly dynamic environment.
• Proficiency in Microsoft Office including SharePoint, Word, PowerPoint, Outlook, Excel
• Workboard experience a plus!

Life at Cisco Meraki: Work How You Feel Most Empowered

Our hybrid work model prioritizes work-life balance by offering employees the flexibility and autonomy to work outside of the office, or in-person with their team. We believe that if employees work how they feel most empowered, everyone benefits, including our customers.

We offer exciting benefits and perks, including Paid-Time-Off (PTO), Volunteer-Time-Off (VTO), and on-site health and wellness opportunities, among many other perks. Our goal is to support the whole you.

To learn more about benefits and perks offered at Cisco Meraki .

Need to be authorized to work in the U.S. without requiring sponsorship now or in the future.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.