Business Systems Analyst

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Job Description - Business Systems Analyst

Business Systems Analyst (hybrid work schedule) Location Hybrid remote in Midvale, UT : Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the “Best Banks to Work For” and as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. Zions Bancorporation is currently accepting applications for a Business Systems Analyst to work a hybrid schedule in Midvale, Utah. The ideal candidate for this position will have the skills and experience necessary to:
  • Be responsible for fraud analytics in support of Digital Banking Money Movement and Digital New Account Opening using various internal and external tools including Business Objects, Excel, SQL, and SaaS.
  • Create fraud reporting packages for various business stakeholders.
  • Perform fraud trend analysis to identify high-risk fraud events and make recommendations of fraud rules changes to reduce loos exposure to the bank.
  • Update fraud rules/queues, as necessary.
  • Make recommendations for process improvements and changes.
  • Work with vendors as needed to resolve issues.
  • Provide system support for various fraud systems/platforms.
  • Assist with Disaster recovery testing on various fraud systems/platforms.
  • May perform project management functions as either a project manager or team member.
  • Perform other duties as assigned.
Qualifications:
  • Requires a bachelor's in Computer Science, Information Systems, Business Administration, or a related field and some experience in business systems analysis, incident and change management, project and systems management or other directly related experience.
  • A combination of education and experience may meet requirements.
  • Basic knowledge of business systems and applications, incident and change management, project and systems management.
  • Knowledge of department specific processes and procedures.
  • Requires good analytical, organizational, trouble shooting, and problem solution skills.
  • Ability to elicit, gather, and analyze data.
  • Good presentation and technical and non-technical communication skills, both verbal and written.
  • Ability to function in a consultative role.
  • Ability to collaborate with vendors.
  • Requires good people skills with the ability to work with both management and staff employees.
  • Must be able to meet deadlines.
  • Working knowledge of various software programs, including word processing, spreadsheets, etc.
Benefits:
  • Medical, Dental and Vision Insurance - START DAY ONE!
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  • Paid Training, 15/20 days of Paid Time Off (PTO). (PTO covers both sick and vacation days without distinguishing between them), 11 Paid Federal Holidays, and any applicable state holidays
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
  • Employee Ambassador preferred banking products
Pay range (depending on experience): $65,000-$105,000
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