Collections Coordinator

Rehmann is searching for an Accounts Receivable & Collections Coordinator for our client, Howard Fertilizer About Howard Fertilizer Howard Fertilizer & Chemical has evolved from a 1932 small fertilizer operation in downtown Orlando, FL serving the Central Florida citrus growers to the multi-site fertilizer and chemical distribution company of today. In 2014, Howard continued along his multi-year path of record setting growth while maintaining its status as a top producer of fertilizer in Florida. Still family-owned and operated, it is managed by Robert M. Howard Jr. with sons Frank and Jon actively involved in key facets of the company. The key to success at Howard Fertilizer & Chemical is the service-oriented attitude towards our customers. We produce and distribute quality products, at competitive prices, with the best delivery turnaround time in the industry. Our diverse portfolio of products services the Agriculture, Turf & Ornamental, Pest Control and Retail/Export markets. Additionally, Howard is equipped with the most experienced and knowledgeable sales force in the Southeast. Job Summary: As a Collections Coordinator, you will assist the Accounts Receivable Manager and Collections Supervisor in all duties associated with collections, accounts receivable, including data entry, and customer service. Job Duties and Responsibilities:

• Make collection calls and follow up on past due payments and skip invoices.
• Facilitate payment of invoices due by sending bill reminders and contacting customers.
• Answer phone calls from customers and assist in fulfilling their requests, including processing payments, emailing receipts and invoices.
• Set Up New Customer Accounts.
• Process incoming payments received via email in compliance with financial, administrative, and clerical services.
• Perform day to day financial transactions, including verifying, classifying, posting, and recording receivables data.
• Perform accounts receivable reconciliations and ensure that all payments are accounted for and properly posted.
• Answer emails that are sent to the Credit Inbox daily in a timely and professional manner.
• Process credit card payments and apply based on customer’s instructions.
• Work closely with Sales Team and other departments to resolve/research unapplied cash.
• Communicate with sales team in regards of account status or past due balances.
• Keep customer accounts updated by recording information, communications, and collection efforts in computer system.
• Oversee accounts receivable write-offs, adjustments, and payment reversals.
• Performs other miscellaneous accounting Job-related duties as assigned.

Qualifications:

• High school diploma equivalent required. Associate or bachelor’s degree in accounting or business preferred.
• Must be at least 18 years of age or older.
• Proven work experience in an account receivable, accounting, or administrative role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment
• Expert data entry skills
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude

What We Offer:

• Corporate Family culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• Opportunity for growth and advancement
• An attractive salary reflecting skills, competencies, and potential
• Sustainability, Safety, and Inclusion are business drivers and foundational elements

Benefits:

• 401(k) with Company Match
• Health, Dental, Vision and Life Insurance
• Paid Sick Time
• Paid Vacation Time

Howard Fertilizer is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Howard Fertilizer does not discriminate based on race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state, or local law.