Director Medical Group

Overview Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 14,000 team members, 3,700 affiliated providers and hundreds of volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary The Medical Group Director directs and oversees the Medical Group operational activities for assigned practices. Play an integral role in supporting the operational needs of existing and acquired practices. Oversees policies, objectives and initiatives for assigned practices. Provides leadership oversight to the operations and related activities of all Primary Care and Specialty practice locations by assisting Practice Managers, Leads, and Providers as necessary. Establishes overall direction and strategic initiatives for the Medical Group Network. Recommends, develops, and implements improvements in policies and procedures for the Primary Care and Specialty practices. Remove barriers and develop and implement strategies that enable growth. Ensure appropriate customer service, access to care, and addresses and resolves escalated patient complaints. Communicates and interacts with other internal and external areas, including physicians, as appropriate to achieve efficient and effective operations within the Primary Care and Specialty practices. Oversees and directs the administration of primary care, multi-specialty and subspecialty practices. Directs operations of practices, assists with physician recruitment, contracting, program development and support physician initiatives. Analyzes financial reports and directs and implements operational changes to optimize practice performance and to meet financial expectations. Supports the quality, risk and patient care coordination programs of Innovation Care Partners ( ICP ). Develops and owns the business plans, capital proposals, and ensures compliance with appropriate regulations. Focus on increasing revenue and decreasing expenses. Oversees the financial performance of practices, in cooperation with the office staff, physicians, and Billing Manager. Responsible for developing the practice budget, creation of business plans, and capital approvals. Collaborate with leadership to develop and implement marketing strategic plan and managing the successful onboarding and integration of new practices and providers. Oversees practice leaders to staff and ensure adequate staffing levels, inclusive of hiring/onboarding, evaluating, managing performance, coaching and developing practice leaders and employees ensuring employee productivity, quality of work, and alignment of goals with our mission, vision, and ICARE values. Ensure compliance with all policies, financial stewardship by being accountable for the financial integrity around development and maintenance of department budget. End accountability for performance of all clinic operation, including cost, quality and patient satisfaction results as well as driving performance of clinic leadership to support ongoing staff development. Accountable to develop, maintain, and deliver on performance metrics and analytics. Serves in a consulting role. Provides the design and implementation of best practices, streamlining referral linkages across the continuum of care, improving patient access, and assessing the need for process improvement at the practice site. Assists in developing focused marketing and business development strategies. Analyzes practice efficiencies, workflows, patient access, and patient satisfaction to improve processes, drive improved patient perceptions, and standardize best practices across the primary care and specialty delivery system. In conjunction with leadership, identify, oversee and execute network and operations growth opportunities. Identify areas for improvement and driving change initiatives to completion to improve overall operations and financial outcomes. Qualifications Education Bachelor’s Degree or 4 years’ work related experience Required Experience 2 years Experience in multi-site practice management Required