Director of Administration

Butterfly Staffing is seeking a Director of Administration for our client's rapidly growing Transportation division. This technical role requires a deep understanding of existing systems (TMS, Accounting, Fuel, ELD) and the ability to identify and implement improvements. As a 'Super User,' you will act as the key liaison between Operations, System Vendors, and the IT team. This person will oversee the administrative team, supporting crucial functions such as Invoicing, Driver Settlement Processing, Customer Account Management, IFTA Coordination, Independent Contractor Escrow and Maintenance accounts, Cargo Claims, and TMS Master Data management.

Responsibilities:

• Prepare and review financial and operational reports and schedules for accuracy and efficiency.
• Analyze internal processes, recommending and implementing procedural or policy changes to improve operations.
• Coordinate interactions with federal and state agencies, steamship lines, and other organizations as needed.
• Develop operational standards and procedures for the department.
• Establish work procedures or schedules to organize daily administrative tasks.
• Learn and implement new office technologies as they are developed.
• Manage paper or electronic filing systems, ensuring accurate record-keeping and document maintenance.
• Collaborate with departmental leaders to establish organizational goals, strategic plans, and resource needs.
• Oversee payroll functions, including maintaining timekeeping information and processing payroll.
• Hire and train clerical and administrative personnel.
• Supervise administrative staff, providing training and orientation.
• Manage EDI/API connectivity with internal and external parties.

  Requirements:

• Knowledge of arithmetic, algebra, statistics, and their applications.
• Understanding of accounting principles (cost centers, general ledger accounts, cash application).
• Knowledge of customer service principles and processes, including customer needs assessment and satisfaction evaluation.
• Experience with Transportation Management Systems (TMS), Microsoft Excel (pivots, lookups, functions/formulas), and Microsoft Office 365 environments (SharePoint, Teams, OneDrive).
• Ability to analyze and summarize transactional data sets.
• Foundational understanding of asset motor carrier operations, including drayage and over-the-road van/reefer operations.
• Attentive listening skills and the ability to understand and respond appropriately.
• Proactive approach to helping people.
• Ability to understand written work-related documents.
• Effective time management for self and others.
• Effective verbal communication skills.
• Ability to adjust actions in relation to others, including internal and external customers and vendors.

Experience Required:

• 2 years of experience with a for-hire asset motor carrier.
• 1 year of supervisory or management experience.
• High school diploma required; post-secondary degree preferred.