Director of Housekeeping - The Roosevelt New Orleans, a Waldorf Astoria Hotel - Hiring Now

We are on the lookout for a driven Director of Housekeeping - The Roosevelt New Orleans, a Waldorf Astoria Hotel to join our dynamic team at Hilton Chicago in New Orleans, LA.
Growing your career as a Full Time Director of Housekeeping - The Roosevelt New Orleans, a Waldorf Astoria Hotel is an awesome opportunity to develop useful skills.
If you are strong in creativity, decision-making and have the right drive for the job, then apply for the position of Director of Housekeeping - The Roosevelt New Orleans, a Waldorf Astoria Hotel at Hilton Chicago today!

Position Purpose:

Oversees and ensures overall cleanliness of the hotel in accordance with Department of Health, Hotel and Corporate standards. Ensures all safety procedures are followed. Follows all appropriate policies and procedures while constantly striving to improve all standards of operation. Ensures prompt and courteous service to guests to ensure that all guest experiences are exceptional.

ESSENTIAL FUNCTIONS

Average Percent of Time

30 % Communicates effectively, both verbally and in writing, to provide clear direction to team members. Hires, trains, coaches and counsels Housekeeping team. Performs reviews of the Housekeeping Department management team. Manages and motivates management team in the administration of their duties.

25 % Plans, organizes and monitors staff activities to ensure compliance with quality standards set by hotel which requires continuous visual inspection of guest rooms and public space areas including food and beverage outlets, meeting rooms and offices.

25 % Manages finances of housekeeping operations including budget and inventory controls. Analyzes data and compiles reports on expenditures, wages, labor, supplies, etc., in relation to hotel financial forecasts and budget. Establishes and maintains systems and controls to provide adequate supplies for efficient operation of department.

10 % Evaluates condition of furniture, fixtures, décor, etc. Makes recommendations and assists in the coordination of rehab projects. Works with the general manager and director of property operations to administer the repair and maintenance program as it relates to public areas and guest rooms.

5 % Attends executive level meetings to obtain and disseminate pertinent information. Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Performs duties as assigned by general manager.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

‰ Knowledge of basic sanitation requirements/controls and applications of relevant chemicals.

‰ Basic mathematical skills to prepare moderately complex calculations for financial reporting.

‰ Supervisory skills.

‰ Ability to deal effectively with team members, vendors, contractors, etc.

‰ Ability to coordinate and cooperate with other departments regarding housekeeping services and activities.

‰ Ability to access and accurately input information using a moderately complex computer system.

QUALIFICATION STANDARDS

EDUCATION

High School graduate or equivalent required. College degree preferred with emphasis in Hospitality. EXPERIENCE At least 3 year's experience in supervisory/management position in Housekeeping.

LICENSES OR CERTIFICATES

None

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Benefits of working as a Director of Housekeeping - The Roosevelt New Orleans, a Waldorf Astoria Hotel in New Orleans, LA:

● Learning opportunities
● Company offers career progression opportunities
● Attractive package