Dispatcher

Salary: $19.84 - $21.59

Job Type: Full-Time

Location: Logan, Utah

Department: Police

FLSA Status: Non-Exempt

Appointed Position: No

Job Number: 24-40

Closing Date: May 17, 2024

Description:

Dispatchers of the Logan 911 Communications Division provide public safety communications services to multiple police, fire, and emergency medical agencies within Cache County.

Responsibilities:

A successful candidate will perform emergency and non-emergency communications and dispatch duties including; receiving and prioritizing calls and requests for public safety departments; maintaining accurate status of all units on radio channels; record and relay information for police, fire and medical services; search public safety records for warrants, vehicle registrations, driver licenses, and other information; enter and retrieve information from computer; maintain and operate a Computer Aided Dispatch (CAD) system; operate multiple channel radio system; maintain confidentiality with information obtained through employment; and perform other duties as required to professionally serve the citizens and public safety responders of Cache County.

Knowledge, Skills and Characteristics:

Knowledge of emergency medical services, law enforcement and fire organization operations.

Ability to operate basic computer systems and type efficiently (suggested 40wpm+)

Ability to exercise good judgement and logical thought patterns during emergencies and heavy workloads.

Ability to communicate clearly and concisely, both orally and in writing in routine and emergency situations.

Ability to gain control of calls through active listening, remaining calm and showing appropriate objectivity/empathy.

Ability to establish and maintain effective working relationships with other staff, partner agency members, and the public.

Must be a high school graduate or equivalent. Must be able to work rotating shifts, including weekends, and holidays. Must be able to multi-task, provide exceptional service during stressful situations and work well in a team environment.

During the hiring process applicants must successfully pass extensive skills tests, interviews, a background check and a pre-employment drug screen. For more information on these steps applicants should view the Dispatch Employment link at 911.loganutah.org

Upon hire candidates must successfully complete the division's Communications Training program and obtain various industry certifications including CPR, Emergency Medical Dispatcher (EMD), Police Officer Standard Training (POST) Dispatch Certification and others.

Essentials:

Essential functions, as determined under the Americans with Disabilities Act, may include the above tasks, knowledge, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions of this class. The approved class specifications are not intended to and do not infer or create any employment, compensation, or contract rights to any person(s). This updated job description supersedes prior descriptions for the same position. Management reserves the right to add or change duties at any time.

Benefits:

Benefits are available to Full-time employees. Salary may be adjusted for applicants with closely related experience and certifications