EDISCOVERY OPERATIONS PRODUCTION LEAD

Requisition No: 830772 

Agency: Office of the Attorney General

Working Title: EDISCOVERY OPERATIONS PRODUCTION LEAD - 41001162

 Pay Plan: Career Service

Position Number: 41001162 

Salary: $53,000 - $58,000 

Posting Closing Date: 06/10/2024 

Total Compensation Estimator 

Our Organization and Mission:   The Office represents the State of Florida in state and federal civil and criminal courts, from trial courts to the Supreme Court of the United States. 

Pay:  $53,000 - $58,000 Annually

Position Summary: This position reports directly to eDiscovery Operations Manager, and is considered a position of high trust. The incumbent in this position is responsible for assisting in the development of policies and procedures as it relates to the Office of Attorney General’s, Litigation Services, e-Discovery Unit.  This position is a technical position within the Division of Litigation Services and combines skills in advanced technology and project workflow. The Production Lead supports e-Discovery services, hosting services and production support services.

Qualifications:   A bachelor’s degree from an accredited college or university and three years of experience in computer systems analysis and/or computer programming; or,
A bachelor’s degree from an accredited college or university with a major in one of the computer sciences or in management information systems and two years of experienced as described above; or,
A master’s degree from an accredited college or university in one of the computer sciences or in management information systems and one year of experienced as described above; or,
A doctorate from an accredited college or university in one of the computer sciences or in management information systems; or,
Four years of experience as described above and either (1) completion of a 1440 classroom hour program of study from a vocational/technical school or accredited community college in an area of data processing (excluding data entry), or (2) 60 semester or 90 quarter hours of college course work from an accredited institution which includes four courses in computer science or management information systems.
Experience as described above can substitute on a year for year basis for the required college education.
Completion of a one year program of study from a vocational/technical school in an area of data processing (excluding data entry) can substitute for one year of the required experience.

The Work You Will Do:   The responsibilities of this position include, but are not limited to the following: 

• Understanding of all aspects of eDiscovery workflow from receiving data through client delivery.
• Assists the eDiscovery Manager with the creation and updating of policies and procedures for the eDiscovery Unit including but not limited to user retention policies for all SAS and on-prem eDiscovery solutions. 
• Manage high volume of a variety of document types including email, transcripts and office files.
• Troubleshoot data errors and convert files for uploading into eDiscovery systems. 
• Process and code data utilizing technology software, such as iPro, Nuix, Relativity, etc.
• Remove duplicates, export, and load file creation for various document review platforms.
• Auditing the Tech(s) responsible for media logging and duplication; backups and safe copies; shipping and receiving.
• Efficient documentation for project tracking, status, quality assurance, reporting and billing.
• Ensure high-quality, timely delivery to meet and/or exceed client expectations.
• Escalate issues internally, as appropriate to achieve timely and client-satisfactory expectations.
• Work collaboratively with other divisions, departments, and support agency directives.
• Auditing the Tech(s) responsible for the update/edit employees via notification of the Master Notes is to also be removed from Nuix Investigate if they are a user. This is supervising the tech(s) that is maintaining the information all needs to be updated on the User logs and tracking. Also, the project sheet needs to be updated if the user was the main contact for the matter. 
• Auditing the Tech(s) responsible for updating the project sheet for size totals and the leads on matters.
• Assists with first tier review of cases at the request of case lead for confidential information, while also completing redactions and in some matters running analytics. 
• Auditing the Tech(s) that is responsible for maintaining and updating the destruction log for data destruction. 
• Auditing the Tech(s) responsible for ensuring any matters that are closed, archived, and sent back to leads on matters are added to the data destruction log before the data is erased off our system. 
• Responsible for all production and coordinating with eDiscovery Manager on any issues.
• Responsible for helping with the (in-person and virtual) training for our services or products. 
• Assists with sending out and collecting MOUs for external users for eDiscovery Software.
• Creation of Repositories. 
• Assists with the creation of all user and knowledge base documentation for workflow and eDiscovery Unit’s software.

The Benefits of Working for the State of Florida:   Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click 
• Flexible Spending Accounts
• Tuition waivers.
• And more! For a more complete list of benefits, visit 

IMPORTANT NOTICE:   To be considered for the position, all applicants must:

Submit a complete and accurate application profile necessary for qualifying such as dates of service, reason for leaving, etc. In addition, all applicants must ensure all employment and/or detailed information about work experience is listed on the application (including military service, self-employment, job-related volunteer work, internships, etc.) and that gaps in employment are explained.  NOTE: Any required experience and/or preferences listed in the advertisement must be verified at the time of application.

• Ensure that applicant responses to qualifying questions are verifiable by skills and/or experience stated on the employment application and/or resume. Applicants who do not respond to the qualifying questions will not be considered for this position.
• The elements of the selection process may include a skill assessment exercise. 
• Current and future vacancies may be filled from this advertisement for a period of up to six months. Following the six-month period, a new application must be submitted to an open advertisement to be considered for that vacancy.
• OAG employees are paid biweekly. All state employees are required to participate in the direct deposit program pursuant to s. 110.113, Fs.

CRIMINAL BACKGROUND CHECKS/ DRUG FREE WORKPLACE:   All OAG positions are "sensitive or special trust" and require favorable results on a background investigation including fingerprinting, pursuant to s. 110.1127(2)(a), F.S. The State of Florida supports a Drug-Free Workplace, all employees are subject to reasonable suspicion or other drug testing in accordance with section 112.0455, F.S., Drug-Free Workplace Act. We hire only U.S. citizens and those lawfully authorized to work in the U.S.

E-VERIFY STATEMENT:   The Office of the Attorney General participates in the U.S. government’s employment eligibility verification program (e-verify). E-verify is a program that electronically confirms an employee’s eligibility to work in the United States after completion of the employment eligibility verification form (i-9).

PERSONS WITH DISABILITY/ADA STATEMENT: The OAG supports the employment of individuals with disabilities and encourages them to seek employment within our agency. If you need an accommodation because of a disability, as defined by the Americans with Disabilities Act, in order to participate in the application process, please notify the people first service center at . If you need an accommodation during the selection process, please notify the hiring authority in advance to allow sufficient time to provide an accommodation.

REMINDERS:   Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from SSS. For more information, please visit the SSS website at: // If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. If you return to FRS employment before satisfying the required waiting period, your retirement may be voided, and you may have to repay all benefits you have received, including any Deferred Retirement Option Program (DROP) payout.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center ). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.